Assistant Banking Center Manager at Mesa Riverview
Company: Comerica
Location: Mesa
Posted on: May 8, 2022
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Job Description:
Welcome!We invite you to explore the award-winning culture,
people, rewards and opportunities that make Comerica Bank so
special. Make your next career choice a confident
one.QualificationsPosition QualificationsBachelor's Degree from an
accredited university OR 4 years of experience in Financial
Services OR Associates Degree from an accredited college and 2
years of experience in management OR High School Diploma/GED and 4
years of experience in management1 year of experience in management
with staff development OR 2 years of experience in Retail Personal
Banking18 months of experience in Consumer/Business sales
development1 year of experience utilizing Microsoft Office Products
including Word, Excel and PowerPointJob DescriptionAssistant
Banking Center ManagerThe Assistant Banking Center Manager role
will be responsible for contributing to the overall success of a
Retail Banking Center by committing to banker readiness, conducting
marketing activities leading to revenue growth in loans, deposits
and noninterest income, contributing to a successful customer
centric experience, proactively managing disciplined operational
risk activities, while striving for excellence in execution in each
of the mentioned areas. They will also provide effective leadership
in all areas. This role's work schedule involves frequent evenings
and Saturdays.Position CompetenciesSuccessful incumbents possess
interpersonal savvy, can focus on the customer, have high decision
quality, drive for results, direct others, motivate others, good
presentation skills and process management.Position
Responsibilities:Marketing ActivitiesAssists with coaching,
executes and impacts the proactive marketing activities for the
attraction, expansion, and retention of customers.Completes
assigned Daily Planning activities.Provides effective New Customer
Onboarding and Customer Engagement by routinely strengthening new
and current customer relationships, introducing new and existing
customers to Comerica's products and services, addressing customer
questions, e.g., how-to use products and services and follows-up on
a timely basis.Participates in the acquisition of consumer and
business clients through the effective use of targeted leads,
self-sourcing new business and managing referral source
relationships, and attracting new customers to Comerica.Supports
Portfolio Management efforts to retain, expand and increase the
number of portfolio customers in the Banking Center.Impacts revenue
growth of the Banking Center.Other duties as assigned.Operational
RiskEnsures compliance with applicable federal, state and local
laws and regulations; and Comerica policies and procedures.Ensures
completion of necessary compliance related training.Ensures the
Banking Center is Operating effectively within risk assessment and
compliance standards.Approves transactions within authority.Other
duties as assigned.Customer ExperienceProvides coaching assistance
to others.Able to assess needs and add value to customers and
prospects.Stays current, seeks to learn about new products,
services, technologies and customer service tactics; assists
others.Educates and fulfills customer requests, routine and
complex.Resolves complex customer complaints.Maintains and adds
value to deepen existing relationships.Provides transactional
customer service, including but not limited to the following:
Accept and process deposits, withdrawals and payments and handle
other over the counter and mail transactions, as needed.Impacts the
customer experience by assisting others using defined customer
experience guidelines and other customer experience behaviors and
feedback as needed.Other duties as assigned.Partnership
ActivitiesAssists with coaching and impacts the efforts that
support Banking Center Collaboration.Develops a relationship with
the partner to support business development.Proactively identifies
opportunities to add value to customers by introducing them to
partners.Other duties as assigned.Work Hours8:30am - 5:30pm Monday
- Friday. 8:30am - 12:30pm Saturday. Work hours to be scheduled
within time frames indicated.Work Location(s)Mesa-RiverviewAbout
ComericaWe know that our employees are critical to our overall
success. We are dedicated to investing in their future to maintain
long-term relationships for lasting commitments. One of the ways we
do this is to offer a comprehensive package of compensation and
benefits programs which are regularly reviewed to maintain them at
competitive levels. Your salary will be commensurate with your work
experience.Upon offer, Comerica conducts a comprehensive background
and fingerprint check.NMLS certification requirement: where
applicable, a favorable background check screening, credit check,
fingerprint check, and NMLS certification is required in accordance
with the SAFE Act.Comerica Incorporated (NYSE: CMA) is a financial
services company headquartered in Dallas, Texas, and strategically
aligned by the Business Bank, the Retail Bank, and Wealth
Management. Comerica's more than 9,000 colleagues focus on
relationships, and helping people and businesses be successful. In
addition to Texas, Comerica Bank locations can be found in Arizona,
California, Florida and Michigan, with select businesses operating
in several other states, as well as in Canada and Mexico.Comerica
is proud to be an Equal Opportunity Employer - veterans/individuals
with disabilities, committed to workplace diversity.
Keywords: Comerica, Mesa , Assistant Banking Center Manager at Mesa Riverview, Accounting, Auditing , Mesa, Arizona
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