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Senior Medical Administrative Representative

Company: Pyramid Consulting, Inc
Location: Mesa
Posted on: November 25, 2022

Job Description:

Immediate need for a talented Senior Medical Administrative Representative with experience in the Insurance -Industry. This is a 6+ -Months Contract opportunity with long-term potential and is located in MESA, AZ. - Please review the job description below.
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Job ID: 22-52805

Key Responsibilities:


  • Greet and check in patients at the health care centers. Verify coverage and eligibility, and complete appropriate paperwork. Requests co-payment from patient in a polite manner
  • Answer telephone in compliance with departmental procedures and quality metrics. Ascertains nature of call and routes appropriately and ensures the call is responded to promptly.
  • Schedules appointments accurately and verifies benefit coverage. Meets patients' needs by asking questions to determine the best scheduling solution. If necessary, speaks with clinician to ensure timely access.
  • Reconciliation of cash transactions at the end of each shift, including processing and batching of charge tickets and preparation of bank deposits.
  • Maintain necessary supplies for Medical Receptionist activities, banking supplies, etc in a fiscally responsible manner.
  • Improves the customer experience through the demonstration of Service and Courtesy Behaviors and focus on Patient Satisfaction.
  • Interacts with all levels of staff in a variety of departments; physicians, patients, families as well as external contacts, such as employees of other healthcare institutions community providers and agencies concerning the healthcare of the patient. Interacts with other healthcare providers in numerous settings in order to report and ask for or clarify information.
  • Healthcare is an ever-changing world. We need to adjust to the changes in our environment so that we can provide the best care possible.
  • Medical Front office experience, Detail oriented must be able to multi-task, computer proficiency.
  • Intermediate PC Skills
  • Communication
  • Customer Service
  • Cash Handling
  • High volume of inbound outbound phone calls
  • Insurance Verification
  • Medical terminology preferred.
  • Previous experience as a Medical Receptionist or Medical Assistant highly preferred
  • One year customer service and PC skills required.
  • One year customer service in health care, cash handling, typing, scheduling application experience preferred.
  • Ability to convey information to customers in a warm, clear, concise manner.
  • Demonstrates positive customer service behaviors.
  • This position will require access to financial systems

    Our client is a leading -Insurance Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. -

Keywords: Pyramid Consulting, Inc, Mesa , Senior Medical Administrative Representative, Administration, Clerical , Mesa, Arizona

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