Customer Relations Representative - State Farm Agent Team Member

Company: Nate Atkins - State Farm Agent
Location: Chandler
Posted on: February 18, 2026

Job Description:

Job Description Job Description WHY YOU'LL LOVE WORKING HERE 5 year average job tenure people stay because theyre valued, supported and work in a collaborative, and inclusive culture Ongoing training, coaching, and mentorship Clear paths for internal growth and career advancement Recognition for performance and dedication Community-focused agency making a real impact in Gilbert You wont just find a job hereyoull find stability, purpose, and a team that invests in you. ROLE OVERVIEW: As a Customer Relations Representative - State Farm Agent Team Member with Nate Atkins - State Farm Agent , youll deliver exceptional customer experiences that fuel the continued success of our agency. Your attention to detail, customer service skills, and empathy will help customers feel confident while building long-term relationships. This role is perfect for someone who wants to grow professionally while making a difference in their community. KEY RESPONSIBILITIES: Answer customer inquiries and explain policy details clearly Assist with policy updates, changes, and reviews Process insurance claims and follow up with customers Maintain accurate records of customer interactions Collaborate with team members to anticipate customer needs QUALIFICATIONS: Strong communication and interpersonal skills Detail-oriented with the ability to multitask Previous customer service experience preferred Ability to work in a fast-paced, in-office environment Customer-focused, reliable, and motivated Interest in professional growth and advancement REQUIREMENTS: Must have Property & Casualty license Prior customer service experience in the insurance industry Sales-oriented mindset with comfort working toward goals Ability to work in a fast-paced, in-office environment Proficiency with computers, CRMs, and Windows-based systems ABOUT NATE AND OUR AGENCY: Led by Nate Atkins, a highly respected and award-winning State Farm Agent with 27 years of insurance experience, our agency combines proven leadership with a people-first culture. Nate is known for developing strong teams, mentoring future leaders, and creating an environment where employees feel supported, challenged, and recognized. Highly driven and sales-minded candidates will have opportunities for internal advancement as the agency continues to grow. Ready to Build a Career That Lasts? At the Nate Atkins State Farm Agency, youre not just starting another jobyoure joining a team where people stay, succeed, and grow together. Apply today! Resumes are reviewed within 24 hours , so youll hear from us quickly. Lets build your futureright here in Gilbert, AZ .

Keywords: Nate Atkins - State Farm Agent, Mesa , Customer Relations Representative - State Farm Agent Team Member, Customer Service & Call Center , Chandler, Arizona