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Director, Solutions Engineering

Company: USAA
Location: Mesa
Posted on: September 2, 2020

Job Description:

Purpose of Job

Bank Business Intelligence and Analytics is seeking an experienced leader to oversee a Solutions Design team in the data and analytics space. The ideal candidate will have strong business and technical acumen, an in-depth understanding of the data development life cycle, excellent verbal and written communication skills, and ability to influence across teams and lines of business. This leader is expected to operate end-to-end ensuring appropriate design, implementation, and usage of data assets within the reporting and analytics ecosystem. This role will be critical in ensuring Bank data assets align with our technical architecture and road map, meet internal and external policies/regulations, and are designed with end-user consumption in mind. The team is expected to play a key role in the implementation and ongoing maintenance of the Banks subject-area mart (SAM) strategy, driving reuse and consolidation of Bank data assets, as well as establishing appropriate personas/use cases to drive usage of the right data and right environment. The ability to partner with IT leadership, technical architects, and business stakeholders will be critical to this leader's success. Manages a team of advisors responsible for creating data solutions supporting key business objectives. Contributes to and executes strategic priorities at the business unit level while contributing to the overall enterprise data strategy and governance. Applies subject matter expert knowledge to manage the business analytical or operational data needs. Influences the business' decision making ability and performance, by advising business process owners on the integration of data analytics into business processes

Job Requirements

* Collaborates or participates in setting the analytic direction for small and large development programs and projects. * Subject matter expert for consulting and advising business partners on ad hoc or undefined matters related to business analytics and decision support solutions. * Identifies and pursues opportunities to utilize advanced data delivery and business solutions techniques to optimize their contribution to resolving business issues. * Responsible for building and managing a high performance work team of individual contributors responsible for collaborating with stakeholders to define data analytic needs for business function. * Ensures team maintains an understanding of business processes, supporting data and applications and strategic direction. * Manages quality work efforts, team assignments and problem resolution. * Applies best practices to develop operating procedures and processes. * Fosters proactive communication between business processes and analytics team to improve delivery, value and integration of analytics into business processes. * Partners with enterprise analytics teams, information strategy and IT to build USAA core analytics capabilities, incorporating people, process, technology and information requirements leading to comprehensive execution roadmaps. * May manage third party vendor relationships, ensuring consistent, efficient delivery of high value, high performance products and services. * May design, develop and implement data governance guidelines in coordination with the information governance team.

Minimum Requirements:

* Bachelor's degree in a Business or Science discipline required or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. OR A Master's degree in Business or Science discipline. OR A PhD in Business or Science discipline.

* If Bachelor's degree, 8 or more years experience in business analytics or business intelligence experience, and 3 or more years of direct and/or indirect management experience. OR If Master's Degree, 6 or more years experience in business analytics or business intelligence experience, and 3 or more years of direct and/or indirect management experience. OR

If PhD, 5 or more years experience in business analytics or business intelligence experience, and 3 or more years of direct and/or indirect management experience.

Preferred :

* Experience directing or leading a cross-functional team in the data & analytics space; skilled at managing a remote workforce to include employees and contractors * Experience in navigating through ambiguity and collaborating effectively with a wide group of cross-functional stakeholders * Prior experience using JIRA and Rally to manage workload, issues, and risks * Able to apply knowledge of data warehouse design, technical architecture, and governance requirements to influence solution design and development * Demonstrated experience of driving asset reuse and consolidation, either through development or consumption patterns * Strong technical acumen; ability to translate business needs and goals into technical solutions * Excellent verbal and written communication skills * Excellent understanding of the data development life cycle and information management principles (metadata management, data quality, etc.) * Experience working for a large financial institution

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is available for this position.

Keywords: USAA, Mesa , Director, Solutions Engineering, Executive , Mesa, Arizona

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