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Director, Talent Operations and Employee Experience

Company: Verra--Mobility--
Location: Mesa
Posted on: February 25, 2021

Job Description:

Verra Mobility - Director, Talent Operations and Employee Experience in Mesa, Arizona - Careers at Arizona - Mesa Headquarters Skip to Main Content Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Welcome page Welcome page Returning Candidate? Log back in Director, Talent Operations and Employee Experience Job Locations US-AZ-Mesa Category Human Resources Type Full-Time Who we are... Verra Mobility is a global leader in smart mobility. A combination of the global capabilities and talents of American Traffic Solutions (ATS), Highway Toll Administration (HTA), and Euro Parking Collection (EPC), the company develops technology-enabled solutions that help the world move safely and easily. Verra Mobility fosters the development of safe cities, working with police departments and municipalities by operating more than 4,000 red-light, speed, and school bus stop arm safety cameras in more than 200 jurisdictions across North America. The company also creates smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for more than 8.5 million vehicles. Verra Mobility is a leading provider of connected systems, processing nearly 165 million transactions each year through connectivity with more than 50 individual tolling authorities and more than 400 issuing authorities. Arizona-based Verra Mobility Corp. currently operates in 15 countries and in 22 languages. Focused on solutions that help the world move safely and easily, Verra Mobility builds safe cities, smart roadways, and the connected systems that tie them together. The company is constantly looking toward the future, ensuring it creates relevant solutions today that will work tomorrow. Seeking to understand new customers, regions, and businesses that will shape tomorrow's smart mobility experiences, Verra Mobility strives to ensure more people around the world reach their destination safely and easily. Keeping its core principles front and center, Verra Mobility is fueled by relationships, driven by impact, guided by what's right, and energized by what's next. Culture Verra Mobility Corporation is a rapidly-growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values-Do What's Right, Lead with Grace, Win Together, and Own It-in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence. Position Overview Verra Mobility is looking for an experienced Director, Talent Operations and Employee Experience who will enable, facilitate and evolve the company's efforts to be a performance-driven culture by working closely with business leaders and HR partners to identify needs and then create and implement strategies that promote the development of talent throughout the organization. This role designs, develops, implements, facilitates and monitors process, tools and HRIS operations for company-wide programs such as the creation of competencies, performance management, development planning, leadership/executive development, talent reviews, talent calibrations and succession planning within a values-based organization. This role also leads and manages internal communications and the employee experience. Essential Responsibilities

  • Partner across the organization with leadership to design, develop, and implement programs such as performance management, leadership development, talent reviews, mentoring, and succession planning
  • Oversee the strategy and implementation of Talent Development program infrastructure to support company roadmap and ensure organizational effectiveness, including business rhythms, process and procedures
  • Manage the organization's Talent Review activities, including system implementation and operation, and ensuring development is thoughtfully considered and appropriate action is taken and documented systematically
  • Manage Succession Planning activities in the organization to ensure business continuity and to build the quality and depth of leadership both through programmatic and system implementation and activation
  • Lead efforts to build strong bench of leadership talent at all levels including the identification and development of high potential employees and overseeing the administration and evaluation of both assessments and related development activities for executives
  • Partner and collaborate with business leaders at all levels (from front line to executives) to tailor performance development and talent acceleration strategies that support strategic business objectives and provide meaningful growth to all team members
  • Develop and or modify/redesign plans, systems, tools, processes and procedures that maximize the efficiency, effectiveness, and impact of the Performance Management process while reinforcing behaviors necessary for the growth and development of team members. Processes include, but are not limited to: Quarterly Goal Setting, annual Performance Management Process and Mid-Year Performance Check-in, Continuous Feedback and Performance Improvement Plan design/tracking through management of the HRIS function
  • Identify and manage vendor relationships to ensure delivery and implementation of services that meet business needs including the global HRIS
  • Serve as a talent management Subject Matter Expert (SME) and proactively stays current with industry trends to identify new and different ways of developing and accelerating talent
  • Develop and/or identify programs to establish continuous leadership development, potentially including solutions such as 360-Degree feedback, mentoring, targeted development programming, and on-demand learning and resources
  • Manage efforts to select and groom future leaders through high-potential and management identification programs, individual development planning practices, and aspiring leader and trainee programs
  • Partner with Internal Communications to plan and execute marketing and communication to educate employees on self-service resources
  • Lead change management and communication efforts for company projects and initiatives, including creating and implementing strategy and content for employee communications
  • Build strong internal relationships and work cross-functionally to measure the effectiveness of Talent Development programs. Create revised solutions based on leadership feedback
  • Utilize Talent Development data to provide analysis and recommendations to senior leadership to enhance employee experience and improve business outcomes
  • Manage organizational efforts to measure and positively influence employee engagement
  • Lead company-wide engagement and organizational health activities including formal and informal feedback gathering, action planning, recognition, and analytics of overall trends. Qualifications
    • BA/BS degree required, MBA or Master's degree preferred
    • Minimum 7 years leading talent development, performance management, employee engagement, executive development & succession planning function within large enterprise level organization required
    • Minimum 2 years leading HRIS functions
    • Previous experience in designing and implementing talent management initiatives.
    • Computer proficiency with advanced skills in Word, Excel, Outlook, and Power Point required
    • Comprehensive & expansive knowledge of talent management processes, tools and technology
    • Ability to collect, assimilate, and analyze data and present concise results
    • Strong propensity for action, results and continuous improvement
    • Excellent written and verbal communication skills, including presentation to executive leadership
    • Exceptional organizational skills to manage multiple projects at once, and lead cross-functional teams
    • Ability to thrive in fast-paced, ever-changing business environment with flexibility & adaptability Key Competencies
      • Customer Focus : Monitors client satisfaction (internal or external). Establishes partner relationships with clients and key stakeholders. Visible and accessible to clients.
      • Resourcefulness/Initiative : Passionately finds ways over, around, or through barriers to success. Achieves results. Goes beyond the call of duty. Shows bias for action.
      • Strategic Skill: Determines opportunities and threats through comprehensive analysis of current and future trends; comprehends the big picture
      • Energy/Drive: Exhibits energy, strong desire to achieve, high dedication
      • Performance Management : Fosters high level of accountability through fair, hard hitting performance management. Free and deserved praise and recognition. Constructive in criticism. Provides frequent feedback. Aligned with Verra Mobility Values--
        • Do What's Right - We've committed to doing the right thing for each other and for our customers - integrity is our DNA
        • Lead With Grace - We embrace the importance of our colleagues and customers and always treat them with kindness and grace.
        • Own It - We foster a culture of accountability and excellence, where going the extra mile is standard practice.
        • Win Together - We are ambitious and like to win, but we know we win more when we include others and work together. Verra Mobility is an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Options Apply for this job online Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Loading... Verra Mobility is an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Application FAQs Software Powered by iCIMS

Keywords: Verra--Mobility--, Mesa , Director, Talent Operations and Employee Experience, Executive , Mesa, Arizona

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