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Director of Student Services, Service Center

Company: UEI College
Location: Mesa
Posted on: November 17, 2021

Job Description:

The Director of student services for the Service Center is responsible for managing and leading the student services team by providing support to our campuses in the delivery of quality educational programs and the development and implementation of effective strategies to meet student retention, completion and reentry goals.Essential day-to-day job responsibilities include:


  • Manage and Maintain KPIs of the Service center student services team
  • Recruit, train and develop faculty members and staff of the student services team.
  • Actively assist campuses in managing population by assisting the saving of drops and helping campuses with the reentry of student process
  • Monitor campus level metrics related to retention, attendance, and completion outcomes to meet the organizational objectives.
  • Support Directors of Education in managing education department budget as related to meeting the critical targets and goals in student retention, completion, and Active Population
  • Comply with applicable federal and state laws and regulations, accreditor standards, and institutional policies and procedures; and
  • Other duties as assigned.

    • Bachelors Degree required.
    • Minimum 3 years of combined management, student services and call center experience
    • Successful track record of effective student services and education administration experience
    • Highly advanced user skills in computer and information technology (LMS systems, educational resources).
    • Excellent interpersonal skills, highly collaborative, exceptional communication skills
    • Ability to build, motivate, and effectively lead a team.
    • Self-starter, entrepreneurial spirit to build a new division.

Keywords: UEI College, Mesa , Director of Student Services, Service Center, Executive , Mesa, Arizona

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