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Case Manager, Lead - Behavioral Health

Company: MIND 24-7
Location: Mesa
Posted on: November 22, 2021

Job Description:

REQ NUMBER CLI-21-00002POSITION Case Manager, Lead - Behavioral Health CATEGORY ClinicalFULL-TIME/PART-TIME Full-TimeEXEMPT/NON-EXEMPT Non-ExemptSHIFT DaysABOUT THE ORGANIZATION About MIND 24-7 MIND 24-7 is fundamentally changing the landscape of accessible behavioral health by offering walk-in crisis mental health and substance abuse services such as Psych Express Care, Psych Crisis Care, and Psych Progressions. MIND 24-7 fills the gap for those seeking help by being available right when they need it - 24 hours a day, 7 days a week. Using innovations in value-based care models to improve and expand access to care, Mind 24-7 not only enhances quality patient care, but reduces pressure on the system, reducing costly emergency room visits, in-patient treatment, and readmissions for crisis care. To learn more, go to DescriptionJOB SUMMARY The Lead Patient Navigator provides case management and care coordination as part of a multidisciplinary clinical team; Navigator, Nurse, Behavioral Health Medical Professional (BHMP), Patient Advocate and Patient Care Coordinators under the direction of a Social Services Manager. The Lead Patient Navigator will be responsible for coordination of care activities, follow up activities, resource development, assessment, and treatment planning, staffing cases with clinical team members and discharge planning. Additionally, the Lead Patient Navigator will train team members on coordination of care activities, follow up activities, resource development, assessment, and treatment planning, staffing cases with clinical team members and discharge planning.ESSENTIAL JOB FUNCTIONS o Facilitation and monitoring of daily activities and coordination of care with Crisis Observation Unit, Express and Progressions o Communication with the clinical team to ensure client's goals and objectives are clear o Monitoring and coordination efforts with family members and team on service delivery methods and options o Staffing patients with other team members o Coordination client appointments with clinical team members o Makes recommendations to identify how to assist patient with any social determinant needs identified o Educate team members working with patient and family to educate on needed services as well as advocate for additional services identified o Performance of case management duties as defined in each member's individualized treatment plan o Monitoring completion of all needed documentation for behavioral services provided o Manage a patient caseload o Participate in ongoing education, including in-services, training, and other activities to maintain and improve competency. Demonstrate competency through post-testing, skill observation, and performance as assessed by direct supervisor. o Other duties as assigned SUPERVISORY RESPONSIBILITIES --- Direct Reports: o Patient Navigators - indirect reports (Patient Navigators-Lead and Patient Navigators directly report to Social Services Manager) --- Supervisory Functions: YesPOSITION REQUIREMENTS P0SITION QUALIFICATIONS --- Minimum Qualifications: o Bachelor's degree in behavioral health or related healthcare field or High School Diploma or equivalent and 4 years of behavioral health experience o Management or supervisory experience o Level 1 Fingerprint Clearance Card, or ability to obtain upon hire Preferred Qualifications: o Master's degree in behavioral health or related healthcare field o Associate license of LAC, LMSW, or equivalent within the state of practice o Understanding of Medicaid and commercial insurances in the region, and Medicare system o Knowledge of resources in the region o Knowledge of the Child Welfare System, Mental Health Legal System, Elder Abuse Reporting System, o Victim Notification processes, safety planning, and ASAM/Calocus/Locus o Prior experience providing crisis services and/or working in a psychiatric facility o Current licensure in state which services are being rendered (LCSW, LMSW, LAC, LPC, or LMFT) and/or identified as a Clinical Supervisor. Physical Demands o Occasionally required to stand o Occasionally required to walk. o Continually required to sit. o Occasionally required to use hands. o Continually required to talk or hear. o Occasionally required to lift/push light weights (less than 25 pounds) o Specific vision abilities required for this job include: close vision, distance vision, peripheral, depth, and ability to adjust or focusPM21TRAVEL REQUIREMENTS EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.PI154213189

Keywords: MIND 24-7, Mesa , Case Manager, Lead - Behavioral Health, Executive , Mesa, Arizona

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