Company: Delta Hotels Phoenix Mesa
Posted on: January 13, 2022
CATERING SALES MANAGER
At the Delta Hotel by Marriott Phoenix-Mesa, we strive to provide
Purposeful Service: a perceptive and intuitive staff that knows
what guests need and when. The Catering Sales Manager reports
directly to the Director of Sales & Marketing. This Manager is
tasked with driving the property's business through proactive and
reactive sales and marketing efforts to achieve revenue and service
goals; assists DOS in developing and implementing property-wide
strategies that deliver products and services designed to
successfully grow the property's market share. Specifically, you
would be responsible for performing the following tasks to the
-This hybrid position will combine catering and group sales with a
strong focus on local catering. This manager will also dedicate 1-2
hours per day supporting the sales and catering efforts of the Best
Western Arroyo Roble hotel in Sedona, AZ.
-Approaches sales as a "hunter" through direct sales solicitation
with a mix of in person, telephone calls, and emails to shift and
increase market share.
-Conduct site inspections, participate in FAMs, entertain
prospective and existing clients, conduct outside sales calls and
attend appropriate trade shows and local client events, to actively
network, raise the hotel's profile, and secure new business.
-Develops long-term relationships with clients or potential clients
by maintaining consistent verbal and written communications and
providing excellent customer service.
-Analyzes requirements of business opportunities. Researches and
maintains knowledge of market trends, competition, and
-Responds to all group and corporate RFPs in a timely manner,
creates proposals and executes contracts.
-Analyzes and understands internal and external reports to identify
and secure new accounts.
-Achieve or exceed quarterly production goals based on assigned
-Travel may be required
What are we looking for?
--- Present a crisp and polished appearance that is reflective of
Marriott brand standards
--- Deliver a positive and upbeat energy that can deliver total
--- Ability to build strong relationships in the community as well
as with internal key stakeholders requiring some time spent outside
--- Utilize self-discipline, critical thinking skills, and the
ability to self-direct
--- Exercise superb attention to detail
--- Demonstrate organizational and administrative skills including
complex math calculations and records maintenance
--- Demonstrate exceptional communication skills and the ability to
work in a fast-paced environment
--- Ability to compose, proofread, spell check and edit
--- Adhere to high quality standards in all written and oral
--- Must be able to adapt to ever-changing technology
--- Able to effectively deal with internal and external customers,
some of whom will require high levels of patience, tact, and
diplomacy to defuse anger and collect accurate information
--- Must be a team player with the ability to adjust to changing
situations and priorities
--- Maintains ability to work both independently and with others in
a professional, productive and cooperative manner
--- Strive to build and maintain good and productive relationships
with all team members
--- Possess a thorough understanding of local area, including
attractions and directions
--- Be honest, reliable, and timely
--- Maintain excellent timekeeping and attendance
--- Demonstrate strong computer skills and a pleasant telephone
Bachelor's degree in Business Administration, Marketing, or Hotel
and Restaurant Management; 2 years' experience in hotel sales and
marketing, or equivalent experience. Experience with Marriott
Full-Service systems preferred.
Keywords: Delta Hotels Phoenix Mesa, Mesa , Catering Manager, Executive , Mesa, Arizona
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