Account Manager - On Site Phoenix
Company: Knight Transportation
Location: Mesa
Posted on: August 6, 2022
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Job Description:
Work with the Industry Leader!
As the most profitable and fastest growing truckload carrier, we
are driven to innovate the transportation industry. Knight is a
career destination for passionate and talented people seeking
growth and opportunity with an industry leader.
What do we live by? The answer is simple---OUR PEOPLE! Knight
Transportation is powered by people. We are committed to a culture
of high expectations and exceptional performance. At Knight, we
hire good teammates who share our values, unselfishly take personal
accountability for results, and bring innovative ideas to the
table. Our people are passionate about continual learning, display
honesty and mutual respect, and give their best every day.
Join our Knight Family as we offer results-driven people a place to
make a difference in a stable and maturing industry.
Job Responsibilities: What you will do
Incumbents provide customer account services to national, high
exposure and/or major account(s). Work in conjunction with other
internal departments to achieve territorial balance of capacity and
freight while achieving high service levels. Build internal and
external relationships that deliver compelling short and long-term
customer value propositions and efficient means of moving our
customers freight.
Address service concerns with teams and develop processes to
prevent reoccurring issues.
Proactively communicate and provide creative solutions for
customers when service is in jeopardy.
Ensure all info is accurate and inputted correctly.
Ensure all loads are meeting service requirements
Stay current on rates and capacity and keep other departments
and/or LOBs informed.
Engage with customers and develop new business opportunities that
leverage all company services.
Ensure a successful hand off to next shift and those Customer
Account Managers are informed of on-going concerns.
Produce quality opportunities through lead generation.
Proactively work to assist others in achieving the organizations
objective.
Qualifications: What you need to bring
2 years experience in Customer Service required.
Previous experience in transportation preferred.
Bachelors degree in business related field required.
Must possess outstanding telephone skills.
Must be able to set priorities.
Must possess excellent time management skills.
Must be able to work in a fast-paced team environment.
Must be able to adapt to changing priorities.
What we offer:
Competitive starting salary commensurate with experience.
Quarterly bonus pay based on company performance.
Opportunities to volunteer and give back to local communities
Comprehensive Benefits Package which includes:401(K) Employee Match
Program
Employee Stock Purchase Program
Medical/Dental/Vision Insurance
Tuition Reimbursement Program
The Company is an equal employment opportunity employer. The
Companys policy is not to unlawfully discriminate against any
applicant or employee on the basis of race, color, sex, sexual
orientation, gender identity, religion, national origin, age,
military status, disability, genetic information or any other
consideration made unlawful by applicable federal, state, or local
laws. The Company also prohibits harassment of applicants and
employees based on any of these protected categories.
KLV123
Keywords: Knight Transportation, Mesa , Account Manager - On Site Phoenix, Executive , Mesa, Arizona
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