Funeral Director Associate
Company: Service Corporation International
Location: Mesa
Posted on: March 19, 2023
Job Description:
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apply. Funeral Director Associate Mesa , Arizona Apply Now Join our
talent community All current associates must apply through "My
Career" on your Workday Homepage Our associates celebrate lives. We
celebrate our associates.Consider the possibilities of joining a
Great Place to Work!Provides customer service in all areas of
helping client families following the loss of a loved one. Provides
exemplary personalized and professional service. Learns how a
Funeral Director implements choices made by the families/legal
representative regarding the funeral, final disposition of the body
and memorialization of the individual. Interacts with the family to
fulfill death care needs. Ensures customer needs are addressed.JOB
RESPONSIBILITIES
- Learns to arrange and conduct funeral and memorial ceremonies
in a professional, organized and caring manner consistent with
Company Policies and Procedures
- Adheres to all Company and Regulatory requirements
- Cares for the deceased in a respectful manner while performing
a variety of tasks which may include:
- Removals and transfers
- Lifting of deceased human remains
- Dressing and casketing
- Coordinating and assisting with funeral service and
visitation
- Delivery of flowers, caskets, urn, photos and other personal
keepsakes or mementos of client families
- Setting of chairs and the removal, proper care and storage of
these items
- Removals and transfers
- Assists with funeral services by:
- Coordinating the parking of cars
- Ushering
- Driving funeral vehicles
- Assisting at chapel and church services
- Assisting at the cemetery
- Delivering flowers, caskets, urn, photos and other personal
keepsakes or mementos of client families
- Setting up chairs and the removing, properly caring for and
storing of these items
- Participating at special functions
- Provides aftercare in absence of Family Service Counselor.
Aftercare includes delivery of:
- Documentation
- Stationery
- Information on insurance, health benefits and pension,
- Pre-arrangements for next of kin
- Completes and accurately prepares of all documents related to
services, cremations, maintenance, and any other type of data
entry
- Assists with general office duties such as preparing reports as
needed
- Assists with the maintenance of vehicles, the facility and
property; receive caskets and other funeral home supplies as well
as place into inventory and carrying out any other responsibilities
that may be reasonably delegated by management
- Answering phones, preparing reports as necessary and
participating in staff meetings
- Performs other duties as assignedMINIMUM RequirementsEducation
- High School diploma or general equivalency degree (or
diploma)
- Currently enrolled in a degree training program at an
accredited mortuary college or technical school specializing in
funeral service or mortuary scienceExperience
- Typically requires 6 months of previous work experience in a
customer service roleKnowledge, Skills and Abilities
- Good driving record and valid driver's license
- Previous customer service and/or sales experience would be a
definite asset
- Knowledge of computers and some software would be an asset, or
willingness to learn
- Above average communication skills
- High level of compassion and integrity
- Problem solving skills
- Ability to multi task and set priorities
- Detail oriented
- Professional and team playerWork CONDITIONSWork Environment
- Work indoors and outdoors during all seasons and weather
conditions
- Limited amount of local and/or multiple location traveling
required
- Professional Dress is required when in contact with
familiesWork Postures
- Frequent, continuous periods of time standing, up 6 hours per
day
- Sitting continuously for many hours per day, up to 6 hours per
day
- Climbing stairs to access buildings frequentlyPhysical Demands
- Physical effort requiring manual dexterity is required,
includes paperwork, calculators, computers and phone usageWork
Hours
- Working beyond "standard" hours as the need arises
- Travel up to 25%Postal Code: 85202Category (Portal Searching):
OperationsJob Location: US-AZ - MesaJob Profile ID: F00222 Apply
Now Join our talent community
Keywords: Service Corporation International, Mesa , Funeral Director Associate, Executive , Mesa, Arizona
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