Membership Director
Company: Pinetop Country Club
Location: Pinetop
Posted on: May 15, 2023
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Job Description:
Pinetop Country Club is excited to announce the exceptional
career opportunity of Membership Director. Qualified candidates
will thrive in a hospitality environment and be highly focused on
providing superior service.
Directs all marketing of membership sales and follows through with
actual sales and sales approval processes. Ensures accuracy of file
systems and accounting procedures and coordinates new member
introduction into the Club as well as engagement of existing
members.
Key responsibilities of the Membership Director
-Develops and leads a strategic membership development program
designed to increase total membership count and membership dues
revenue.
-Assists in the development and implementation of advertising and
promotional campaigns designed to generate membership sales.
-Develops and ensures proper maintenance of an accurate contact
management system including call records, database and activity
management.
-Maintains membership records on all members.
-Prepares monthly membership reports for facility manager and
owners.
-Assists in coordination of all club events to include invitations,
mailings and other publicity.
-Maintains and develop strong relationships with current members to
encourage participation in club events and maintain a high level of
member satisfaction.
-Effectively communicates with management staff and associates to
increase knowledge of membership goals, membership satisfaction,
membership retention, and membership activities.
-Networks with community partners including, but not limited to:
Chamber of Commerce, local tourism councils, exchange clubs, local
corporate executives, business leaders, and media contacts.
-Prepares monthly newsletter for members from input given by each
department.
-Be available to act in the Facility Manager's absence when
appropriate.
-Responsible for interviewing, hiring, training, planning,
assigning, and directing work, evaluating performance, rewarding,
and disciplining associates; addressing complaints and resolving
problems.
-Manages department members that may include, but is not limited
to: Membership Coordinator.
-Assures that effective orientation and training are given to each
new associate. Develops ongoing training programs.
-Monitors business volume forecast and plans accordingly in areas
of manpower, productivity, costs and other expenses.
-Regular and reliable attendance.
Education/Experience:
-Associate's degree (AA) or equivalent from two-year college or
technical school; or two years related experience; or equivalent
combination of education and experience.
Other qualifications:
-Ability to read and speak English in order to perform the duties
of the job Knowledge of Microsoft Office applications
-Frequently sits, talks, hears; uses hands. Regularly walks and
stands. Occasionally reaches with hands and arms, stoops, kneels,
crawls and crouches. Occasionally lifts up to 25 pounds.
-Valid Driver's License.
Keywords: Pinetop Country Club, Mesa , Membership Director, Executive , Pinetop, Arizona
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