Physical Therapist Center Therapy Director
Company: Concentra
Location: Phoenix
Posted on: November 19, 2023
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Job Description:
Overview:Please be advised, if you are viewing this position on
Indeed, that the salary rate/range set forth herein was provided by
Indeed. Concentra's market specific rate/range will be provided
during the interview process.From our Dallas corporate headquarters
to our clinics and worksite locations, Concentra colleagues remain
focused on our driving purpose: to provide superb patient and
employer experience by delivering the highest quality healthcare in
an efficient, affordable, caring manner. We do this by putting all
customers (internal and external) first and by displaying:o A
healing focuso A selfless hearto A tireless resolveProvides
rehabilitative services for the treatment of disabled, injured and
diseased patients in a center in accordance with Concentra Medical
Centers Injury Process Management and Concentra Medical Centers
philosophy of rehabilitation in occupational medicine and Concentra
policies, practices and procedures and applicable
regulations.Responsibilities:THE DETAILS Spends 100% of time in a
center providing direct patient care, leading by example, and
creating an exceptional patient experience. Manages key clinical
center metrics that are provided by Clinical Analytics and relate
to quality outcomes and holds therapists accountable: % MS
Referred, Visits per Case, % Therapy SDE, % Seen, TOP. Consistently
demonstrates all components of the Physical Therapy Guidebook and
the Perfect PT visit. Manages clinical outcomes and addresses
outlier cases with staff therapists. Ensures clinical workflows to
optimize patient capture, processing of referrals and scheduling.
Executes therapy plan for each patient with a focus on early
intervention and same day evaluation. Creates a professional and
collaborative working environment with full colleague participation
that promotes teamwork, quality, exceptional outcomes, and patient
safety. Works with DTO to identify clinical improvement
opportunities. Fosters relationships with employers, referral
sources and payer groups through routine communications and
engagement opportunities. Masters use of clinical systems to ensure
efficient and excellent supportive documentation, appropriate and
optimal coding levels, charge capture, and follow-through on all
patient care orders. Ensures compliance with individual State
Practice Act/Rules and Regulations/WC Regulations. Drives patient
and client experience and satisfaction metrics Actively
participates in CLT meetings with COD and CMD to improve quality,
patient safety, outlier management, and ensures the ongoing
development and growth of the center s business. Maintains and
cultivates relationships with center clients and payers while
responding to requests within 24 hours. Works with DTO and CLT to
manage clinical and support staffing levels and proficiencies that
will optimize patient satisfaction, workflows, and efficiencies
Promotes, cultivates, and exemplifies Orange Book values for all
center colleagues. Develops colleague success through all aspects
of the talent life cycle for staff therapists and PTSS within the
center. Fosters an environment of collaboration, professionalism,
patient and colleague safety, quality care, continuous improvement
and reward and recognition. Leads and promotes collaboration within
CLT and across disciplines to achieve clinical and business
outcomes. Accountable for understanding and input on Center
financial drivers (GRV, PI, New Injuries, TAT) and outcomes in
order to achieve annual business plan. Promotes center initiatives
and work flows that are consistent with those in other centers.
Possesses financial awareness and provides input to center budget
and key business metrics This job description is not designed to
cover or contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.Qualifications:EDUCATION/CREDENTIALS Bachelors of
Science or advanced degree in Physical Therapy (Doctor of Physical
Therapy) from an accredited college or university Must meet
licensure requirements of jurisdictionJOB-RELATED EXPERIENCE
Customarily at least two years of demonstrated clinical experience
in an occupational healthcare settingJOB-RELATED
SKILLS/COMPETENCIES Concentra Core Competencies of Service
Mentality, Attention to Detail, Sense of Urgency, Initiative and
Flexibility Ability to make decisions or solve problems by using
logic to identify key facts, explore alternatives, and propose
quality solutions Outstanding customer service skills as well as
the ability to deal with people in a manner which shows tact and
professionalism The ability to properly handle sensitive and
confidential information (including HIPAA and PHI) in accordance
with federal and state laws and company policies Demonstrated
outstanding clinical knowledge of physical/occupational therapy
services Demonstrated outstanding dedication to Concentra s
philosophy of therapy in occupational medicine Demonstrated
outstanding interest in the leadership of therapy staff
Demonstrated leadership qualities and administrative abilities to
the job responsibilities as described Demonstrated excellent
communication skills and the ability to exercise proper judgment,
make decisions, and motivate employeesAdditional Data:
Keywords: Concentra, Mesa , Physical Therapist Center Therapy Director, Executive , Phoenix, Arizona
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