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Behavioral Health Technician - Manager

Company: MIND 24-7
Location: Mesa
Posted on: November 22, 2021

Job Description:

REQ NUMBER HEA-21-00018POSITION Behavioral Health Technician - Manager CATEGORY HealthcareFULL-TIME/PART-TIME Full-TimeEXEMPT/NON-EXEMPT ExemptSHIFT DaysABOUT THE ORGANIZATION About MIND 24-7 MIND 24-7 is fundamentally changing the landscape of accessible behavioral health by offering walk-in crisis mental health and substance abuse services such as Psych Express Care, Psych Crisis Care, and Psych Progressions. MIND 24-7 fills the gap for those seeking help by being available right when they need it - 24 hours a day, 7 days a week. Using innovations in value-based care models to improve and expand access to care, Mind 24-7 not only enhances quality patient care, but reduces pressure on the system, reducing costly emergency room visits, in-patient treatment, and readmissions for crisis care. To learn more, go to DescriptionJOB SUMMARY The Patient Care Coordinator Manager oversees the Patient Care Coordinator department. Patient Care Coordinators are trained to assist the patient and clinical team in maintaining calm and therapeutic milieu. They assist the nursing team in obtaining both vitals and point of care testing. They intervene in the administration of Seclusion and Restraint as appropriate. ESSENTIAL JOB FUNCTIONS--- Responsible for oversight of Patient Care Coordinator daily operations --- Plans, organizes, and directs activities related to staffing, to include hiring, orienting, evaluating, and continuing education initiatives --- Collaborates with the clinical leadership team, interdisciplinary teams, and site administration to ensure that patients' physical, biopsychosocial, age, developmental, and cultural needs are being met. --- Direct clinical workflows directly associated with Patient Care Coordinators duties --- Schedules staff, manages time and attendance, and conducts employee performance reviews --- Ensures efficient and effective clinical operations within the Patient Care Coordinators department --- Provide leadership to assure compliance with local, state, and federal regulations --- Participates and oversees in seclusion and restraint related training and incidents to assure the best possible delivery --- Intervene in crisis situations and investigate incidents --- Audit patient care coordinator documentation to ensure it meets all standards --- Assist with direct care as needed --- Performs other duties as assigned SUPERVISORY RESPONSIBILITIES --- Direct Reports: Patient Care Coordinators and Lead Patient Care CoordinatorsPOSITION REQUIREMENTS Minimum Qualifications: o High School Diploma or equivalent o Level 1 Fingerprint Clearance Card, or ability to obtain upon hire o At least 5 years of psychiatric, behavioral health, or relevant experience o At least 3 years of supervisory experience--- Preferred Qualifications: o Associate's Degree in Psychology or related field and 1 year of behavioral health experience o Bachelor's Degree in Psychology or related field o Must have a Level-1 Fingerprint Clearance Card or have the ability to obtain one through DPS. o Certified training (Safe Clinch, CPR First Aid, therapeutic options, etc.)--- Physical Demands o Occasionally required to stand o Occasionally required to walk. o Continually required to sit. o Occasionally required to use hands. o Continually required to talk or hear. o Occasionally required to lift/push light weights (less than 50 pounds) o Specific vision abilities required for this job include: close vision, distance vision, peripheral, depth, and ability to adjust or focusPM21TRAVEL REQUIREMENTS Will be required to float between Thomas and Metro Clinics as NeededEOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.PI154213192

Keywords: MIND 24-7, Mesa , Behavioral Health Technician - Manager, Healthcare , Mesa, Arizona

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