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Registered Nurse RN Quality Specialist

Company: Banner Health
Location: Mesa
Posted on: May 10, 2022

Job Description:

Primary City/State:Mesa, ArizonaDepartment Name:BH Centralized Referral CenterWork Shift:DayJob Category:Risk, Quality and SafetyAdditional Job DescriptionBetter Than Ever for Nurses. Nurses are the heartbeat of health care and we are committed to keeping our nurses' hearts happy and healthy. This means investing in the holistic health and happiness of our nurses-through better pay, better benefits, better opportunities and a better community.
Join our Transfer Services Center as an RN Quality Specialist. Our Transfer Services team is responsible for collecting critical information from referring providers, securing accepting doctors and determining the appropriate placement site to assure utmost patient safety and timeliness. Your role will be to complete case reviews, identify trends, implement process changes and provide education alongside our Associate Directors to provide better care for our patients.If you are a New Graduate with less than 12 months of experience, please visit the main job search page and under the Job Type filter, select New Nurse Experience.Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.POSITION SUMMARY
This position plans, coordinates, implements and evaluates facility and/or system-wide quality/performance improvements, patient safety programs, and/or coordinates compliance and regulatory programs for preparedness and accreditation requirements. The position works closely with system initiatives. All work processed by the incumbent is considered confidential and protected from discovery, pursuant to state statutes.

1. Coordinates investigation, analysis, and responds to quality/patient safety issues, events, significant care issues or trends. Leads and/or facilitate root cause analysis, failure modes and effects analysis, and process improvement, working with multidisciplinary teams.

2. Develops and analyzes data for administrative and clinical decision making, as well as regulatory requirements. Coordinates implementation of data collection processes: provide analysis, summary, research and benchmarking. Prepares and present reports for appropriate facility, system, and other external agencies. Provides oversight to projects including data abstracting and data entry as appropriate.

3. Serves as a resource and leads and/or facilities task forces to plan, implement and coordinate facility activities to maximize service quality, effectiveness and efficiency. Collaborates with key stakeholders to evaluate, plan and implement process improvements and patient safety programs across the facility and/or system.

4. Supports implementation of facility quality and patient safety goals, policies, procedures, and activities designed to meet the requirements of regulatory and accrediting agencies such as JCAHO, CMS, DHS, and the peer review organizations.

5. Acts as consultant and educator in program development and special projects as determined by their supervisor.

6. Participates in implementation of evidence-based practices at the facility or system level.

7. May coordinate peer review activities for physicians and other healthcare providers and provide information for departmental improvement activities, credentialing, and reappointment.

8. In some roles, this position may supervise professional staff.

9. Responsibilities cross all levels of internal customers including the department, facility and system, and external customers including but not limited to the medical staff, the community, regulatory bodies and state agencies. For those positions directly supervising professional employees, the position has full authority for employment actions including selection, training, coaching, and performance reviews.

Requires Bachelor's degree or equivalent in nursing or other healthcare related field and either an RN license in state worked OR a clinical background with current license/certification or equivalent experience.

Requires a proficiency level typically attained with five years acute care clinical experience.

Requires ability to perform complex statistical analysis and highly developed problem solving skills. Requires the ability to manage programs and projects. Requires demonstrated excellence in interpersonal and written communication skills.

Registered Nurse (RN) license preferred. Certified Professional in Healthcare Quality (CPHQ) certification is preferred. Experience with process improvement, regulatory/accreditation programs, data management, and analysis including graphic development and presentations is highly desirable

Additional related education and/or experience preferred.

Keywords: Banner Health, Mesa , Registered Nurse RN Quality Specialist, Healthcare , Mesa, Arizona

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