Registered Nurse RN Transfer Navigator
Company: Banner Health
Location: Mesa
Posted on: June 22, 2022
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Job Description:
Primary City/State:Mesa, ArizonaDepartment Name:Work
Shift:EveningJob Category:Clinical CareBetter Than Ever for Nurses.
Nurses are the heartbeat of health care and we are committed to
keeping our nurses' hearts happy and healthy. This means investing
in the holistic health and happiness of our nurses-through better
pay, better benefits, better opportunities and a better
community.Not all heroes wear scrubs. As an RN Transfer Navigator
you will have an important role within the Banner Health system,
providing clinical oversight to the transfer process. The RN
collects critical information from the referring provider, secures
accepting doctors, and determines the appropriate placement site to
assure utmost patient safety and timeliness. Clinical oversight is
critical to appropriately triage patients and to partner with the
hospital operational staff to ensure that the patients arrive to
the correct level of care. If caring is your superpower and you
enjoy talking on the phone, this role is your calling; be sure to
answer it and apply today!Opportunity to work 3x12-hour shifts, Mid
shift or Night shift. Previous experience in clinical transfers,
ED, ICU or Case Management preferred, but not required. This
position requires training to be done in person, but is
in-person/remote hybrid once training is complete.If you are a New
Graduate with less than 12 months of experience, please visit the
main job search page and under the Job Type filter, select New
Nurse Experience.POSITION SUMMARY
This position provides comprehensive care coordination for patients
as assigned, including initiation and coordination of incoming and
outgoing transfers for higher/lower level of care and/or
specialized treatment modalities from outreach or network entities.
This position secures required specialists and/or following
physicians, assessment and triage for appropriate level of care,
financial assessment and referral. This position also carries out
market strategies to obtain referral of clients from third part
payers and physicians in liaison role.
CORE FUNCTIONS
1. Evaluates the medical necessity and appropriateness of care,
optimizing patient outcomes. Assesses patient admissions and
continued stay, utilizing standard criteria.
2. Coordinates patient placement among multiple outreach and
network facilities for admissions and transfers. Coordinates safe
patient transfers according to established operational processes
and guidelines in place for all service lines at each facility.
Alerts staff at appropriate entity/agency of incoming/outgoing
patients, scheduling bed/services, performs clinical and financial
screening of referred patients and coordinates transportation.
Serves as a liaison with other departments, leaders and presiding
physicians regarding process improvement opportunities for patient
flow, patient transfers and efficacy of communication process.
3. Manages individual patients across the healthcare continuum to
achieve the optimal clinical, financial, operational and
satisfaction outcomes. Serves as a liaison for the continuum of
care including preadmission, hospitalization and community
follow-up, depending on work assignment.
4. Maintains process for assessing current referral patterns for
selected target areas by identifying physician referral patterns,
health related community events, established physician practices
and major gatekeepers in outreach and network communities.
Establishes and promotes collaborative relationships with
physicians, payers and other members of the healthcare team,
including non-Banner entities (vendor management). Seeks
opportunities to increase the growth of business within the
assigned communities, identifying and cultivating potential
referral sources relevant to the population served.
5. Collects and communicates pertinent, timely information to
payers and others to fulfill utilization and regulatory
requirements. Provides outcome data with targeted audiences
including physicians, medical case managers, rehabilitation
professionals, insurance adjustors and industrial
representatives.
6. Serves as a resource to other staff members and promotes a
collegiality between staff physicians and leaders. Participates in
interdisciplinary healthcare teams to facilitate the integration of
managed care concepts within the daily practice standards. Acts as
a consultant within the organization and in the community.
7. Maintains professional and technical knowledge by attending
educational workshops, reviewing professional publications,
establishing personal networks and participating in professional
societies.
8. May supervise staff depending on work assignment.
9. This position has regional responsibility for placement and
coordination of care for patients. Internal customers include all
levels of nursing leadership and staff, medical staff and all other
members of the interdisciplinary healthcare team. External
customers may include patients and families, physicians, agency
vendors and contracted services, staff from other health care
agencies/providers and community/professional organizations and
community and regulatory agencies.
MINIMUM QUALIFICATIONS
Requires an active RN license in state of practice, temporary RN
license in state of practice, or compact RN licensure for current
state of practice.
Requires knowledge typically achieved with three years of
experience in the care of the population served, as well as
experience in clinical care operations, case management and/or
patient throughput. Must have a working knowledge of hospital
operations, medical/nursing staff procedures, hospital and
community resources. Must demonstrate critical thinking, conflict
resolution, time management, and problem-solving skills. Requires
excellent communication skills and an ability to interact well
across departments, facilities and organizations. Excellent
organizational and human relations are required to maintain good
rapport and effective working relationships with internal and
external customers.
PREFERRED QUALIFICATIONS
Bachelor's degree in nursing or healthcare related field
preferred.
Additional related education and/or experience preferred.
Keywords: Banner Health, Mesa , Registered Nurse RN Transfer Navigator, Healthcare , Mesa, Arizona
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