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Health Center Relations Specialist - $300 Sign on Bonus - Stapley Health Center

Company: Terros Health
Location: Mesa
Posted on: January 24, 2023

Job Description:

Health Center Relations Specialist - $300 Sign on Bonus - Stapley Health Center

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Terros Health is pleased to share an exciting and rewarding opportunity for a Full-Time Health Center Relations Specialist working at our Stapley Health Center in Mesa, AZ. The Health Relations Specialist is the front line for interfacing with patients in Terros Health Centers. You will be a great candidate if you have at least one- year relevant front office customer facing and focused service experience in healthcare, hospitality or banking and we will train you! Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than four decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.Recently awarded among Arizona's Most Admired Companies in 2022


Terros Health is hiring a Full-Time Health Center Relations Specialist for our Stapley Health Center in Mesa, AZ. $300 Sign on Bonus **This is NOT an MA position**Full-Time, EmploymentMonday-Friday, with various shifts starting at 7:30am - 11:30am Occasional Saturday's (7:45am - 5:00pm)*** FLEXIBILITY TO WORK 11:30 AM - 8:00PM SHIFT PREFERRED***Hours of Operation: 8am - 8pm, closed on Sundays WE WILL TRAIN YOU! Minimum One- Year Relevant Front Office Customer Facing and Focused Service Experience in Healthcare, Hospitality (i.e., meeting or conventions, hotel), or Banking required. Full Benefits, Including 401K and Generous PTO/PST (4+ weeks) $ Bilingual Language Differential Pay! Health Relations Specialist Duties Include:

  • Greet individuals coming into the clinic in a professional and courteous manner, assist their needs promptly with compassion, in accordance with Terros Health values.
  • Process the check in of patients and notify the appropriate staff member of the arrival of patients. Update relevant information during auto-flow by completing four-point check.
  • Review and update the daily schedules; ensuring all necessary data is accurately collected.
  • Gather and maintain patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines.
  • Basic knowledge of insurance levels, such as, Medicare, Medicaid, commercial plans, and various other types. Apply with your resume at Benefits & Wellness
    • Multiple medical plans - including a no premium plan for employees and their families
    • Multiple dental plans - including orthodontia
    • Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
    • 4 Weeks of paid time off in the first year
    • Wellness program
    • Child Care Support Program
    • Pet Insurance
    • Group life and disability insurance
    • Employee Assistance Program for the Whole Family
    • Personal and family mental and physical health access
    • Professional growth & development - including scholarships, clinical supervision, and CEUs
    • Employee perks and discounts
      • Gym memberships
      • Tuition at GCU and University of Phoenix
      • Car rentals
      • Bilingual pay differential


        • High School Diploma, GED within six (6) months of assuming this position Or Associates degree in medical and health (e.g. healthcare administration, insurance billing and coding, psychology) or care social work, human services, communication preferred.
        • At least one- year relevant front office customer facing and focused service experience in healthcare, hospitality (i.e., meeting or conventions, hotel), or banking preferred. Front office experience in healthcare, behavioral health, dental or a medical office is preferred.
        • Familiarity with health insurance eligibility and electronic health record management systems. Experience with NextGen preferred.
        • Intermediate level of competency in Microsoft Suite and web-based programs.
        • Experience in managing a wide range of administrative, support related tasks. Must be well organized, flexible, able to multi-task, possess strong time management skills, attention to detail and enjoy working in a fast-paced, ever changing environment.
        • Excellent written and verbal communication skills.
        • Proven track record of delivering a high level of customer service in a healthcare setting.
        • Applicant must possess or be able to attain a State of Arizona Level One Fingerprint Clearance Card within (7) days of employment
        • This role is a non-driving position. This position is performed at one location and does not require travel to various Terros Health centers. May be 18 years of age and with less than two years' driving experience or no driving experience.
        • Must pass a TB Test. Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COVID 19 Precautions:Terros Health remains open for all our patients' health and wellness needs. We have put in place many protocols to protect our employees and patients and to create a safe work environment. Visit our website to learn more:

Keywords: Terros Health, Mesa , Health Center Relations Specialist - $300 Sign on Bonus - Stapley Health Center, Healthcare , Mesa, Arizona

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