Registered Nurse RN Director Clinical Care Operations
Company: Banner Health
Location: Mesa
Posted on: October 25, 2024
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Job Description:
R Primary City/State:
Mesa, Arizona
Department Name:
Clinical Care Operations
Work Shift:
Day
Job Category:
Nursing
Those who have joined the Banner mission come from all walks of
life, united by the common goal: Make health care easier, so life
can be better. If changing health care for the better sounds like
something you want to be part of, we want to hear from you for a
leadership role!
Banner Desert Medical Center's Clinical Care Operations (CCO) is
the hub of patient management for the campus, including: bed
assignment, unit staffing, house supervision, emergency
preparedness (code events and internal disasters), patient
transports, dispatch, and data analysis. Several employee groups
report to this department, including clinical positions such as RN
House Senior Managers, SWAT RNs, and Resource Team (RNs, NAs, PCAs,
HUCs, and BHTs) plus non-clinical roles such as Office Supervisor,
Transport Supervisor, Dispatchers, Placement Reps, and Information
Specialists.
We are looking for an experienced nurse leader who has a passion
for professional development, growth, and mentorship. Someone who
will drive metrics and is highly effective with their team. It is
important that you are able to foster trusted relationships with
physicians and surgeons as well!
Your responsibilities as a Director may include providing education
and support to RN leadership, team members, and senior leadership.
You will lead and empower a strong cohesive team. This is a DAYS
position, however you will be responsible for knowing and
connecting with your night and weekend staff members as well. This
is a full time commitment and on-call role.
Your pay and benefits are important components of your Journey at
Banner Health. This role is eligible for our Management Incentive
Plan. Banner Health also offers a variety of benefit plans to help
you and your family. We provide health and financial security
options so you can focus on being the best at what you do and
enjoying your life.
Your pay and benefits are important components of your journey at
Banner Health. This opportunity includes the option to participate
in a variety of health, financial, and security benefits. In
addition, this position may be eligible for our Management
Incentive Program as part of your Total Rewards package.
Located on an 80-acre campus in Mesa, Arizona, Banner Desert
Medical Center is one of Arizona's largest and most comprehensive
hospitals and was recognized by U.S. News and World Report as one
of Phoenix's Best Hospitals. We provide an abundance of exceptional
opportunities with more than 700 licensed beds, including over 100
dedicated to children and 76 dedicated to our NICU. Areas of
excellence include high-risk pregnancy and neonatal care,
obstetrics and gynecology, pediatrics, cardiology, oncology and
emergency medicine. With 33 operating rooms, we offer a full range
of surgical specialties and advanced technology that includes the
da Vinci Surgical System. Becker's Hospital Review named Banner
Desert Medical Center as one of the top 50 busiest Emergency
departments in the country.
If you aim to deliver top-tier care to the most vulnerable
patients, consider joining Banner Children's Hospital at Desert in
Mesa, Arizona. Within our over 200 bed, state-of-the-art facility,
specially trained nurses, physicians and other clinical
professionals utilize the most advanced technology - including
iCare ICU monitoring and robotic surgery - to provide high quality,
child-friendly, family-centered care. Our facilities feature a
76-bed NICU, a 24-bed PICU, six pediatric ORs and a 22-bed ED. We
also offer dedicated pediatric rehab, radiology, oncology and
hematology capabilities. With clinical diversity, exceptional
training programs and a supportive culture, this is a place where
you can grow in your career as you help our very special
patients.
POSITION SUMMARY
This position provides strategic leadership and administration in
the areas of patient care, education, safety and quality in
accordance with organizational policies and in accordance with
standards of professional nursing practice utilizing the framework
for professional nursing practice and development. This position
promotes a professional practice environment and develops and
maintains collegial and collaborative partnerships with key
stakeholders across the institution to positively impact the
business of clinical operations, nursing and patient care outcomes.
These partnerships include ongoing collaboration with physician,
facility and organizational leaders. Responsibilities include all
aspects of clinical operations, clinician and patient/family
education, customer service, patient safety, financial outcomes,
and quality outcome management and regulatory compliance.
CORE FUNCTIONS
1. Provides leadership in the development, implementation and
evaluation of planning structures and processes designed to
optimize organizational outcomes. Recruits and retains top talent
through effective communication, performance management and
professional development. Fosters a team environment by instilling
a cooperative atmosphere, promoting collaboration and encouraging
constructive conflict. Creates and initiates professional plans for
direct reports. Communicates with staff in a manner that is
respectful of the diversity of workforce and patients/families.
2. Provides infrastructure and systems to empower staff to
contribute to organizational goals and achieve desired outcomes.
Creates processes for sharing information and decision-making
across care settings and roles. Develops strong relationships and
partnerships with key stakeholders across the organization to
positively impact business, nursing and patient outcomes. Oversees
the management of financial, human and material resources, to
ensure alignment with organizational strategies and goals and
maintain compliance with regulatory requirements and policies.
Creates and supports a clinical practice environment focused on
nursing professional autonomy, inter-professional collaboration and
innovation.
3. Demonstrates a comprehensive understanding of the processes and
desired outcomes from clinical operations and motivates staff to
perform at the highest level. Assures a measurable,
outcome-focused, systematic approach to care delivery. Leads
development, implementation and evaluation of evidenced based,
quality clinical nursing practice consistent with current nursing
research, organizational and national practice standards. Assumes a
leadership role in collaborating and partnering with other health
care providers, services and the community, in philanthropic and
outreach activities.
4. Leads the integration of innovation and evidence based findings
into practice. Creates an environment supportive of innovative
solutions. Assumes a leadership role, in partnership with physician
and facility leaders, in managing the quality of services provided
across the care delivery continuum and within the larger
organization. Demonstrates and directs employees in using a
systematic approach in analyzing and utilizing data in
problem-solving.
5. Produces results that meet or exceed identified strategic and
operational targets through leadership. Assures performance in
clinical operations, financial, human resources and quality
outcomes meet or exceed established targets. Directs and provides
oversight to the management of clinical operations, quality and
safety programs, and nursing practice with a focus on results and
the evaluation of outcomes data. Leads the effective management of
human resources to include staff turnover and retention outcomes
and staff satisfaction.
6. Responsible for the function and strategic development of a
clinical department(s) within a facility. Accountable for clinical
outcomes and ensuring clinical excellence. Coordinates services
with other leaders and administrators to achieve goals. Internal
customers include facility and system management, staff, and
physicians. External customers include patients, families and
regulatory agencies.
MINIMUM QUALIFICATIONS
BSN or MSN required for all new hires to the position after July 1
2013. Incumbents in the position as of July 1, 2013 must possess
their BSN or MSN by July 1, 2015. Must possess a strong knowledge
of healthcare as normally obtained through the completion of a
master's degree in nursing, healthcare administration, or related
field.
Requires a current RN license in state of practice. Requires BLS
certification.
Must possess a strong knowledge and understanding of clinical care
management as normally demonstrated through 3-5 years of
progressive care management experience. Requires demonstrated
experience leading and/or managing strategic clinical operations.
Requires strong written and oral communication skills. Must
demonstrate strong decision-making and critical thinking skills
along with the ability to lead change. Employees working at Banner
Behavioral Health Hospital or BTMC Behavioral must possess an
Arizona Fingerprint Clearance Card at the time of hire and maintain
the card for the duration of their employment.
PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.
EEO Statement:
EEO/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
Banner Health is dedicated to being a great place to work by
offering market-competitive pay, comprehensive benefits, and a
variety of work options to attract and retain talented teams .
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Keywords: Banner Health, Mesa , Registered Nurse RN Director Clinical Care Operations, Healthcare , Mesa, Arizona
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