Insurance Customer Service Representative
Company: Jason Hagerty-District Office
Posted on: November 16, 2021
Our office is expanding and we are looking to hire the right
individual to join our outstanding customer service team. We are
currently seeking to fulfill a full-time position. Our Customer
Service Representative will be responsible for providing
exceptional customer service to our current clients and new
prospects, processing policy change requests, maintain knowledge of
our products, and answer any questions our clients may
have.Insurance industry or office experience and knowledge is not
required but would be a greater benefit relating to customers in
the beginning for this position.
Salary Range: $18.00 - $21.50 per hour
- Secure all Trailing Documents from customers.
- Immediately greet all customers, entering the office, in a
friendly and helpful manner.
- Ask each customer for referrals and explain our referral
- Treat each customer contact as a cross and up-sell opportunity
including financial products.
- Verify phone numbers, addresses and email addresses with each
customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Return all phone messages promptly.
- Provide exceptional customer service.
- Provides on-going support to insurance clients as needed.
- Possess a genuine willingness to learn, be intuitive and
resourceful and be coachable.
- Proficiency to multi-task, follow-thru and follow-up.
- Must have ability to multi-task.
- Prior insurance experience.preferred
- Professional phone etiquette.
- Great Customer Service Skills.
- Problem-Solving Capabilities.
Keywords: Jason Hagerty-District Office, Mesa , Insurance Customer Service Representative, Hospitality & Tourism , Mesa, Arizona
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