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Customer Service Representative - Call Center

Company: PrideStaff
Location: Mesa
Posted on: November 19, 2021

Job Description:

Customer Service Representatives- Call Center
Job Description
Pridestaff, a national staffing company, is seeking enthusiastic Inbound Customer Service Representatives, to work on a temporary to permanent basis with our clients. The Inbound Customer Service Representative will work in a call center environment and will make inbound as well as outbound call to customers

Call Center - Customer Service Representative - Inbound

Job Responsibilities
As a -Customer Service Representative, you will be responsible for answering inbound calls to customers regarding products and services as well as provide general information regarding questions issues.

Additional responsibilities for the Inside Sales Customer Service Representative will include:

- - - - - - - - - - Answering inbound -calls from customers in a professional manner
- - - - - - - - - - Researching information using multiple resources and route calls to the appropriate resource
- - - - - - - - - - Provide customers with product and service information and resolve customers concerns
and complaints
- - - - - - - - - - Enter customer information in the system and identify and escalate priority issues
- - - - - - - - - - Completing call log and producing call reports
- - - - - - - - - - Provide follow up customer calls when necessary

Job Requirements:
Job Requirements
As a Customer Service Representative, you must have at least 1 year of experience in a customer service role within a call center environment. - -You must have excellent communication skills both written and verbal as well as effective listening skills.
Additional requirements for the Inside Sales Customer Service Representative will include:
- - - - - - - - - - Strong data entry/typing skills and computer skills
- - - - - - - - - - Experience customer service or support over the phone
- - - - - - - - - - A High School Degree or equivalent

Call Center - Customer Service Representative - Inbound

Benefits
At Pridestaff, we recognize and appreciate our team members ' hard work and enthusiasm! Therefore, we are proud to offer the Inside Sales Customer Service Representative a comprehensive benefits package!

Benefits available to the Inside Sales Customer Service Representative include:

- - - - - Medical Insurance
- - - - - Dental insurance
- - - - - Competitive Salary

Call Center - Customer Service Representative - Inbound

Keywords: PrideStaff, Mesa , Customer Service Representative - Call Center, Hospitality & Tourism , Mesa, Arizona

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