Customer Service - Insurance Client No Interview Remote Training!

Company: Aston Carter
Location: Mesa
Posted on: January 10, 2022

Job Description:

Description:

- This class of CCC Candidates will be Retention Specialist IIs (PA2). This means that they will be required to get P & C Insurance licensing within the first 45 days of employment. They will also handle more complex/difficult calls as compared to the Retention Specialist I (PA1)

--- The Customer Care Center supports our customers 24 hours/7 days a week. Our team members work in a shift environment that includes irregular hours, weekends, and holidays based on workload and job requirements. Schedules may change based on business need. You will be asked to provide your shift availability during the application process.

--- CCC Retention Specialists are committed to solving customer's needs on first contact through simple, high-quality and personalized experiences for every customer.

--- May assist with a variety of needs such as making payments, providing proof of insurance, password resets and as well as some policy changes to coverage and/or deductibles

Skills:

Customer service call center, Customer service team, Customer service, Call center, Data entry, Service, Inbound call, Microsoft office, Csr, Customer support, Counter sales, Microsoft, Retail, Insurance, insurance claim, property and casualty, property & casualty, p

Top Skills Details:

Customer service call center,Customer service team,Customer service,Call center,Data entry,Service,Inbound call,Microsoft office,Csr,Customer support,Counter sales,Microsoft,Retail,Insurance,insurance claim,property and casualty,property & casualty,p

Additional Skills & Qualifications:

- 1-2 years customer service experience; related industry, retail, customer facing, administrative and/or call center - Previous experience in the insurance industry highly preferred - Computer savvy - Experience w/ Microsoft Office products (Outlook

Experience Level:

Entry Level



About Aston Carter:

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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