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Customer Service Associate

Company: U Drive Acceptance Corp
Location: Mesa
Posted on: May 23, 2023

Job Description:

Customer Service Associate U Drive Acceptance Corp is seeking energetic and motivated individual to join its rapidly growing team as a Customer Service Associate. The individual must be able to develop and maintain a professional relationship with customers, co-workers, and our dealership partners in order for our customers to have a positive experience and ensure the Company's success. In additional to excellent communication skills this individual will need to possess strong attention to detail and a strong work ethic to meet the challenges of a rapidly growing organization with great potential career advancement. About U Drive Acceptance Corp. U Drive Acceptance is a Sioux City headquartered auto finance company. U Drive originates and services non-prime auto loans in 13 states across the United States through an extensive dealer network and a growing number of company owned stores. U Drive is expanding rapidly and is seeking motivated team members to build a career at U Drive. Duties and Responsibilities

  • Communicate with U Drive customers by telephone, email and text
  • Assist customers with making payments, resolving customer issues and complaints
  • Interview customers and verify other information for newly originated auto loans
  • Meet efficiency, productivity and quality targets as set out by management
  • Prepping loans file for final review
  • Follow up on all required verifications on a daily basis Requirements
    • Excellent verbal and written communication skills
    • Excellent telephone communication skills
    • Strong organizational and follow-up skills
    • Success driven & highly motivated
    • Highly organized with a strong focus on accuracy Benefits
      • Competitive Pay Plan
      • Healthcare Benefits (medical, dental, vision +) with employer contribution
      • Paid holidays and vacation
      • 3% Retirement plan match

Keywords: U Drive Acceptance Corp, Mesa , Customer Service Associate, Hospitality & Tourism , Mesa, Arizona

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