Int'l Services Recruiter (Japanese Bilingual)- Veterans Medical Services
Company: Maximus
Location: Mesa
Posted on: June 19, 2022
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Job Description:
The Bilingual Business Development Recruiter supporting the
Veterans Evaluation Services (VES) administered by Maximus, makes
an impact everyday by developing, building and coordinating a
network of qualified medical providers to service the contracted
Compensation & Pension ("C&P") Medical Disability Examination
("MDE") needs of the Department of Veteran Affairs (the "VA") for
international locations, specifically Canada (and the United
Kingdom as needed).
*This position is temporarily remote due to Covid-19, however, YOU
MUST BE ABLE AND WILLING TO WORK ON SITE IN OUR HOUSTON, TX
location when needs arise.*
**Essential Duties and Responsibilities:**
- Make unscripted connection calls to independent medical providers
for the purpose of recruiting them to VES's nationwide network of
providers;
- Arrange conference calls with providers when needed to answer
questions about the VES credentialing, training, and examination
process;
- Document and maintain detailed notes for communication and
exchanges with all potential and current providers;
- Send preliminary information letters to potential providers,
including contracted pay rates for their geographical region;
- Assemble and distribute the VES credentialing packet to providers
and facilitate the completion of required documents in a timely
manner;
- Consistently meets daily, weekly, and monthly provider contact
quotas;
- Achieve superior level of productivity in a demanding and high
energy environment;
- Find diagnostic facilities in foreign countries able to perform
needed testing for C&P exams and handling invoicing as needed
;
- Communicate and maintain a professional working relationship with
department and team members in a friendly, but focused,
environment; and
- Make calls to diagnostic facilities such as clinics and hospitals
to obtain locations to complete medical testing for veterans (such
as bloodwork, EKG, x- rays)
**Additional Duties and Responsibilities:**
- Assist other team members with contacting providers and medical
facilities regarding rates, billing and other issues associated
with the providers and/or their staff;
- Work closely with the Scheduling Department to fill Open Service
Requests ("OSRs"); and
- Coordinate travel for providers when needed.
- Attend meetings as directed;
- Work effectively within a team dynamic;
- Adapt to new instructions, requests or procedures as
provided;
- Maintain a high sense of urgency at all times;
- Maintain the confidentiality of Veterans' and providers' records;
and
- Other duties as assigned.
**Knowledge/Skills/Abilities:**
- Self- starter;
- Advanced customer service skills;
- Advanced verbal and interpersonal skills;
- Advanced written communication skills, to include excellent
grammar;
- Advanced reading and comprehension abilities;
- Advanced analytical skills and detail- oriented;
- Advanced multi- tasking skills;
- Advanced organizational and prioritization skills, with strong
ability to meet strict deadlines with minimal supervision;
- Proficient typing skills; and
- Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat,
general internet research, and beginner knowledge of Microsoft
Excel;
**Minimum Qualifications:**
- High school graduate; some college preferred.
**REQUIREMENTS**
- Some college required; Business or Marketing degree preferred
- Sales and/or recruitment experience required; Medical equipment
sales, Medical software sales, Pharmaceutical Sales, Physician
Recruitment preferred
- Advanced customer service and sales skills
- Bilingual fluency in English/Japanese
- Self-Motivated and self-directed
- Strong ability for strategical thinking and planning
- High sense of urgency
- Strong ability to get results
- Advanced time management skills and detail-oriented; with strong
ability to meet strict deadlines with minimal supervision
- Advanced verbal and written communication skills, to include
excellent grammar
- Advanced reading and comprehension abilities
- Advanced multi-tasking skills
- Advanced organizational and prioritization skills
- Proficient typing skills
- Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat,
general internet research, and beginner knowledge of Microsoft
Excel
**HOME OFFICE REQUIREMENTS**
- Internet speed of 25mbps or higher required (you can test this by
going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks) that is no more than 5
years old
- OS for Windows - Windows 10 or Windows 11
- OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey
(12.3)
- Hardwired internet (ethernet) connection
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
**MAXIMUS INTRODUCTION**
Since 1975, Maximus has operated under its founding mission of
Helping Government Serve the People, enabling citizens around the
globe to successfully engage with their governments at all levels
and across a variety of health and human services programs. Maximus
delivers innovative business process management and technology
solutions that contribute to improved outcomes for citizens and
higher levels of productivity, accuracy, accountability and
efficiency of government-sponsored programs. With more than 30,000
employees worldwide, Maximus is a proud partner to government
agencies in the United States, Australia, Canada, Saudi Arabia,
Singapore and the United Kingdom. For more information, visit
https://www.maximus.com.
As a large employer and Federal contractor, Maximus is subject to
various vaccine mandates across our lines of business. Maximus is
committed to complying with any applicable vaccine mandates. The
specific vaccine requirements for this position will be outlined
throughout the selection process. Individuals who believe they may
qualify for a medical or religious accommodation will have the
opportunity to apply for an accommodation following an offer of
employment.
**EEO STATEMENT**
EEO Statement: Active military service members, their spouses, and
veteran candidates often embody the core competencies Maximus deems
essential, and bring a resiliency and dependability that greatly
enhances our workforce. We recognize your unique skills and
experiences, and want to provide you with a career path that allows
you to continue making a difference for our country. We're proud of
our connections to organizations dedicated to serving veterans and
their families. If you are transitioning from military to civilian
life, have prior service, are a retired veteran or a member of the
National Guard or Reserves, or a spouse of an active military
service member, we have challenging and rewarding career
opportunities available for you. A committed and diverse workforce
is our most important resource. Maximus is an Affirmative
Action/Equal Opportunity Employer. Maximus provides equal
employment opportunities to all qualified applicants without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, protected veteran status or disabled status.
**PAY TRANSPARENCY POLICY**
Maximus compensation is based on various factors including but not
limited to a candidate's education, training, experience, expected
quality and quantity of work, required travel (if any), external
market and internal value analysis including seniority and merit
systems, as well as internal pay alignment. Annual salary is just
one component of Maximus's total compensation package. Other
rewards may include short- and long-term incentives as well as
program-specific awards. Additionally, Maximus provides a variety
of benefits to employees, including health insurance coverage, life
and disability insurance, a retirement savings plan, paid holidays
and paid time off. Compensation shall be commensurate with job
duties and relevant work experience. An applicant's salary history
will not be used in determining compensation.
Keywords: Maximus, Mesa , Int'l Services Recruiter (Japanese Bilingual)- Veterans Medical Services, Human Resources , Mesa, Arizona
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