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User Acceptance Test Specialist

Company: National General Insurance
Location: Mesa
Posted on: March 26, 2020

Job Description:

Primary Purpose:

Conduct the user acceptance testing (UAT) and post production validation (PPV) of development projects to maintain accuracy and functionality of systems and processes. UAT Test Specialists will execute and perform UAT and PPV testing and validation to determine pass/fail results for test step in test cases in assigned business projects. Develop acceptance test and post production validation cases for functional changes and regression scenarios with pass/fail criteria. Maintain a strong subject matter expertise in a variety of business processes.

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.


  • Executing thorough UAT testing by analyzing project requirement documents
  • Writing comprehensive test cases from requirement documents
  • Contribute to the development and maintenance of test case library by reviewing existing cases, making changes and updates as required, and contributing to the creation of a framework for future testing that increases efficiency and avoids duplication of work
  • Identifying defects within the software and provide detailed explanation and examples
  • Work with IT to resolve and retest defects
  • Attend business requirements review sessions
  • Attend test planning and test status meetings
  • Facilitates UAT test case review meetings
  • Executing manual UAT within a test environment
  • Conduct regression testing
  • Create, execute and update test cases, test results and defects in HP Quality Center
  • Facilitates UAT with the customer and obtains stakeholder approvals

    Required Skills/Abilities

    The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Associates Degree or equivalent education, training and work-related experience
    • 0-3+ years relevant experience within National General Lender Services systems and processes
    • Knowledge of insurance processing, policies, practices, trends, technology and information affecting the business and organization
    • Terminology, function and fundamental capabilities of common computer, software, information and communication technology devices, components, and concepts
    • Knowledge of Microsoft Outlook, Word and Excel, SharePoint Sites
    • Working knowledge of internal processing applications
    • Must possess effective verbal and written communication skills
    • Follow instructions and established guidelines to focus on details and complete tasks attentively and thoroughly
    • Adapt and be flexible in a fast-paced and changing environment
    • Seek advice and escalate issues when necessary
    • Adhere to assigned schedule and demonstrate punctuality and consistent attendance
    • Positive, pleasant and supportive disposition towards co-workers and colleagues
    • Maintain composure during high stress situations
    • Demonstrate ability to think critically
    • Ability to effectively translate technical information to all audiences
    • Align individual performance with department expectations by adhering to established schedules, setting work-related goals and communicating with management to report achievements and solicit feedback
    • Understand the goals of lines of business and actively look for ways to meet them
    • Ability to remain in a stationary position for extended periods of time
    • Able to operate basic office equipment including telephone, headset and computer
    • Contribute to a positive work environment by influencing others to reward performance and value can do people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
    • Adopt National General Insurance values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives

      Desired Skills:

      • HP Quality Center Knowledge of HP Quality Center
      • Demonstrate interest in enhancing knowledge; seeks opportunities to learn and grow

        #LI-ML1

        National General Holdings Corp. is an Equal Opportunity (EO) employer Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

        In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Keywords: National General Insurance, Mesa , User Acceptance Test Specialist, Other , Mesa, Arizona

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