Purpose of Job We are seeking a talented Supervision and
Controls Lead for San Antonio, Colorado Springs, Phoenix, Tampa or
100% Remote work environment..
This position will support Talent Management as a first line of
defense risk management role.
This position supports the supervision of front-line business
units that are responsible for implementing and adhering to sales
and service standard policies and procedures and operating within
compliance and risk tolerances. Identifies and manages risk-related
matters in their assigned organization pertaining to compliance and
operational risks. Executes risk management tasks, projects, and
activities which includes administering and creating strong
remediation plans and timely mitigation of risk. Collaborates with
Business Control Management (BCM) and 2nd line of defense team
members to support and ensure risks associated with business
activities are effectively identified, measured, monitored, and
controlled. Job Requirements About USAA
USAA knows what it means to serve. We facilitate the financial
security of millions of U.S. military members and their families.
This singular mission requires a dedication to innovative thinking
at every level.
In each of the past five years, we've been a top-40 Fortune 100
Best Companies to Work For®, and we've ranked among Victory Media's
Top 10 Military Friendly® Employers 13 years straight. We embrace a
robust veteran workforce and encourage veterans and veteran
spouses to apply.
USAA Careers - Award Winning Workplace (17 seconds)
USAA Careers – World Class Benefits (31 seconds)
Incorporates established risk standards and parameters into
business unit operating policies and procedures.
Guides the management and oversight support of the compliance
and audit requests from the 2nd and 3rd line of defense, to include
exam material collection of requests.
Communicates issues, deficiencies, and corrective actions
throughout the business unit.
Provides a narrative summary to independent risk management,
internal audit, executive management, and board and management
committees which addresses key and emerging risks, business
performance against limits and key risk indicators, exceptions,
self-identified deficiencies, testing results, consumer complaints,
operational losses, training completion, and the remediation of
Makes recommendations to the Business Control
Management/Governance organization regarding the enterprise risk
control governance framework and the standards and parameters
established to govern risk-taking activities. Develops and executes
actions plans in the event of a risk trigger or appetite
Leads escalation processes established by independent risk
management to resolve issues involving disagreements among the
lines of defense and actively participates in the discussion
regarding matters where corrective actions have not been adequate
Assists with managing the expectations and accountability for
the team of supervision professionals in consultation with the
Business Controls Management and independent risk management.
Follow written risk and compliance policies and procedures for
Bachelor’s degree required (OR 4 additional years of experience
beyond the minimum experience required may be substituted in lieu
of a degree.)
8 years of experience in a risk management, compliance,
regulatory, or audit function within the banking or insurance
6 years first line of defense experience in
surveilling/monitoring financial services transactions.
*Qualifications may warrant placement in a different job
When you apply for this position, you will be required to answer
some initial questions. This will take approximately 5
minutes. Once you begin the questions you will not be able to
finish them at a later time and you will not able to change your
Talent Management Practices experience.
Understanding of Risk and Compliance frameworks.
Experience with Issue Management process.
Experience with documenting and assessing process, risk and
Regulatory interaction experience including responding to
regulatory criticism and providing evidence for validation.
Process management/Green Belt Certified or above.
Experience using Aris software.
Experience using MetricStream
The above description reflects the details considered necessary
to describe the principal functions of the job and should not be
construed as a detailed description of all the work requirements
that may be performed in the job.
At USAA our employees enjoy one of the best benefits package in
the business, including a flexible business casual or casual dress
environment, comprehensive medical, dental and vision plans, along
with wellness and wealth building programs. Additionally, our
career path planning and continuing education will assist you with
your professional goals.
Relocation assistance is not available for this position.
For Internal Candidates:
Must complete 12 months in current position (from date of hire
or date of placement), or must have manager’s approval prior to
Last day for internal candidates to apply to the opening is
8/26/20 by 11:59 pm CST time .