Business Continuation Advisor – Mid to Senior Level

Company: USAA
Location: Mesa
Posted on: September 2, 2020

Job Description:

Purpose of Job We are currently seeking two talented Business Continuation Advisors – Mid to Senior Level for our Phoenix, AZ facility.

The candidate selected for this position will reside within the Business Continuation (BC) group at USAA where their primary responsibility will be to assist and participate in identifying Enterprise business continuity risks and conduct Enterprise business continuity risk assessments. This is 1 of 6 new positions being created within the BC group over the next 2 years to further build up USAA’s Business Continuity program capabilities. We Make USAA Resilient – Anticipate-Withstand-Adapt. That’s the mission for the BC group at USAA. Are you interested in joining the group to be a part of that mission? Then read on to determine if you have the qualifications and how to apply.

Guides and facilitates the identification, analysis, development, implementation, management and oversight of crisis management strategies, process improvement and industry best practices associated with existing and emerging business interruptions by appropriately identifying the risks and ensuring adequate risk mitigation strategies and contingency plans are designed and in place to protect our employees, our resources and critical third party. Facilitates training, exercises and tests and provides guidance and oversight to all CoSAs to ensure adherence to USAA’s business continuity policy, standard and procedures. Job Requirements ABOUT USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For®, and we've ranked among Victory Media's Top 10 Military Friendly® Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

ABOUT USAA IT

Our most important qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 11 million members who rely on us every day.

We are over 3,000 employees strong, a passionately supportive and collaborative team built on agile principles. We've been a top-two Computerworld 100 Best Places to Work in IT five years in a row and were recently named a Top 50 Employer for Minority Engineers & IT by Workforce Diversity Magazine.

See what it's like to work for a company where your passion meets our purpose:

USAA Information Technology: A Realistic Preview

Identifies and manages existing and emerging risks that stem from business activities and the job role.

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

Follows written risk and compliance policies and procedures for business activities.

Applies industry knowledge of the financial services industry and business continuity and resiliency requirements, policies, laws, and regulations to daily work.

Coordinates, gathers and analyzes data trends and responds accordingly to multiple lines of business and/or Enterprise specific business continuity and resiliency trends, requirements and requests.

Performs research, analysis and reporting to identify, resolve, and explain complex cross-CoSA business continuity and resiliency issues, gaps and incidents. Gathers information to support business analysis, resolve issues, gaps and incidents, and identify points of escalation.

Advises the business on how to strengthen and manage their business continuity and resiliency program to ensure alignment and integration with the Enterprise Business Continuation Program, Legal and Risk and Compliance.

Plans, executes and oversees business continuity, resiliency and recovery exercises for multiple lines of business and/or the entire Enterprise covering life safety, business interruptions, critical suppliers and disaster recovery scenarios.

Identifies operational gaps and potential business continuity and resiliency risks and in partnership with the business and other stakeholders recommends solutions to improve operational processes and applications to close gaps and mitigate risk.

Ensures all internally developed, and commercially available business applications meet or exceed business continuation standards and include adequate and measurable controls.

Performs critical business operations or systems applications, processes, procedures, and incident remediation action plans to ensure appropriate escalations in support of business disruptions or other business continuity related matters.

Assists the business with translating business continuity and resiliency related control deficiencies into actionable plans and provides recommendations to minimize business continuity and resiliency risks and strengthen the overall control environment.

Reviews business documents and forms to ensure compliance with enterprise business continuity policy and regulatory and legal requirements. Guides the business, Compliance, Risk Management, Audit Services, and Legal on strategic and tactical responses to internal and external audit questions and analysis.

Serves as a liaison between the line of business, staff agencies and the Enterprise Business Continuation Program.

Prepares executive level communications and after-action reports for senior management.

Minimum Requirements

Bachelor's Degree or 4 additional years of related experience beyond the minimum in lieu of a degree.

6 years of business continuity, business resiliency, disaster recovery, emergency response, incident management, crisis response, or directly related operational risk experience in these functions.

Advanced knowledge of business continuity and resiliency industry best practices and tools; IT infrastructure, data, processing and application recovery attributes.

Advanced knowledge of relevant regulatory compliance, industry regulations, regulatory data sources, and risk management practices.

Demonstrated analytical, organizational, and problem-solving abilities requiring a high attention to detail.

Strong communication skills with the ability to collaborate and execute among cross-functional teams, including all levels of the organization and with external civic, crisis, and emergency management agencies.

Active, or the ability to obtain a valid Associate Business Continuity Professional (ABCP) certification within first year of employment.

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions.  This will take approximately 5 minutes.  Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.

Preferred Requirements

Autonomous, able to execute the duties of the role while being geographically dispersed from the heart of the organization.

3 plus years of experience and knowledge identifying risks to operations, organizational assets, individuals, and third-party service providers.

Developed leading key risk indicators (KRIs) to support management of a Business Continuity Program (BCP) and strengthening an organization’s resilience.

Conducted multiple risk assessments to evaluate the likelihood and impact of potential disruptions and events.

Certified Business Continuity Planner (CBCP) or higher level of certification (or equivalent)

Certified Risk Management Professional (CRMP) or higher level of certification (or equivalent)

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs.  Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is not available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement), or must have manager’s approval prior to posting.

Last day for internal candidates to apply to the opening is 7/02/20 by 11:59 pm CST time .

Keywords: USAA, Mesa , Business Continuation Advisor – Mid to Senior Level, Other , Mesa, Arizona