CPhT - Full Time

Company: Pill Pack by Amazon Pharmacy
Location: Mesa
Posted on: September 3, 2020

Job Description:

PillPack is a pharmacy that makes it simple to take the right medications at the right time. We combine convenient packaging, modern technology, and personalized service to create a system that enables people to take the right medications every day, this means they can spend less time dealing with error-prone pill boxes or manual solutions and more time doing the things they enjoy. We tive on friendly and creative team energy, aiming for an environment that is both productive and comfortable. We value team building where everyone is working hard to make a huge impact on the company together. We want someone who loves coming to work every day, and most importantly, cares deeply about their team and adding value. As a Certified Pharmacy Technician, you will play a critical role in assisting PillPack customers by aiding in the refill and denial process of prescriptions.  Successful candidates will be required to pass a pre-employment drug test.

Core Responsibilities: Communicate with patients by telephone and take refill requests from patients

Transfer calls from providers to the pharmacist when necessary

Request the transfer of existing customer prescriptions into PillPack''s pharmacies

Transcribe verbal prescriptions from external pharmacies

Manage daily logs and collaborate with team to prioritize workload

Work with the ongoing support team to enter appropriate drug, drug dose, time, instructions and prescriber information into the pharmacy filling system

Communicate with providers to obtain new prescriptions and follow up on patient-related inquiries

Basic Qualifications: High school or equivalent diploma

State Board of Pharmacy License  in good standing (This includes Pharmacy Technician, Trainee, and Assistant Licenses)

National Pharmacy Technician Certification (PTCB or NHA)

6+ months of customer service experience

6+ months of experience working  with computer and web based tools

Experience navigating and troubleshooting the internet

Experience  multitasking with phone and computer skills

Experience recognizing and identifying patient medications

Preferred Qualifications: 1+ year of relevant phone or email customer service experience

Excellent communication skills (spoken and written)

Demonstrated ability to work as an effective team member

Strong organization skills and attention to detail

Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality

Salary $18.00/hourly for Certified Pharmacy Technician (NHA or PTCB)

Shifts Monday - Friday - 8:30am-5:00pm

Monday - Friday - 9:30am - 6:00pm

Sunday -Thursday 8:30am-5:00pm

Monday -Friday 11:30am-8:00pm

**Availability is subject to change and based on business needs Apply Now We love our employees We offer an opportunity to be an integral part of a company that is on a mission to reinvent pharmacy and improve peoples'' lives. Benefits of being a full-time employee at PillPack include, but are not limited to:

Competitive compensation

Full medical, dental, vision package and 401(k) plan

PillPack is committed to a diverse and inclusive workplace. PillPack is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us .

Keywords: Pill Pack by Amazon Pharmacy, Mesa , CPhT - Full Time, Other , Mesa, Arizona