Multi-Unit Leader
Company: Sonic
Location: Mesa
Posted on: January 9, 2021
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Job Description:
SONIC is all about having fun while you work and gaining a sense
of accomplishment along the way. Not only do you work with
fantastic people, you'll get great pay, flexible hours and a cool
uniform.As a Sonic Multi-Unit Leader, you will be managing the
operations of all General Managers and employees within multiple
SONIC drive-ins. You will also be responsible for training and
supporting the drive-ins' employees to ensure we provide quality
food in a clean, safe and efficient manner so that our guests will
have an enjoyable experience at Sonic! The job duties
include:Manages, trains, and coaches General Managers and conducts
management orientation.Directs and assigns employees as needed to
ensure all aspects of service meet operational standardsOversee
multiple drive-in employees and management in performing all duties
in the Basic Stations (Fountain & Frozen, Dresser, Front Swamp,
Back Swamp, Grill, Switchboard, Expeditor, Food Prep, Carhop,
Skating Carhop and if applicable Drive-Thru) as needed and
depending on store volume, during a shift to ensure the preparation
(portion control), temperature, packaging, appearance,
presentation, taste and service of all menu items meet operational
standards.Adheres to and monitors management compliance of the
drive-in employee handbook, policies and practices.Takes
appropriate action to address employee issues and policy violations
and immediately reports all employee issues, complaints and policy
violations to his/her immediate supervisor.Reviews employee and
drive-in management work schedules in a timely manner to ensure
continuous ability to properly serve guests in accordance with
Sonic Drive-In policy and applicable law.Monitors multiple drive-in
cost control procedures for food, labor, paper and inventory. Takes
immediate corrective action when necessary.Monitors performance of
vendors. Takes immediate corrective action when necessary.Audits
drive-in employment-related records and payroll records.Reinforces
the importance of placing guest needs first to drive-in management
on a consistent basis.Responds to escalated guest requests and
complaints in a respectful manner. Takes immediate corrective
action when necessary.Recruits, interviews and hire management team
members to achieve proper staffing levels.Approves compensation
levels of drive-in employees and managers within company
guidelines.Prepares all necessary operational reports for multiple
drive-ins. Develops appropriate action plans to resolve unfavorable
financial and/or sales trends.Develops and implements a marketing
plan for region.Additional Requirements:High school diploma or
equivalent required. Advanced studies in business, restaurant
management or related fields are preferredMinimum of three (3)
years of restaurant management experience (QSR preferred),
experience running shifts without supervisionMulti-unit supervision
experience is requiredRequired to work irregular hours, nights,
weekends and holidaysKnowledge of recruiting, interviewing and
selection practicesKnowledge of federal and state labor laws as
well as local health and sanitation laws and regulationsLeadership
and supervisory practices and skills; effective verbal and written
communication skillsBasic accounting and computer skillsAbility to
follow directions and work with autonomy once given directions;
ability to multi-task and successfully solve problemsProblem
solving, decision-making and conflict-resolution skillsAbide by the
company's appearance, uniform and hygiene standardsSure, classic
cars and vintage threads may be things of the past, but the Sonic
Drive-In experience will always be groovy, right on, awesome,
wicked, fab, the bee's knees, cruisin' . . . you get the picture!
It's downright sensational!!All that's missing is you so Apply
Today!Sonic and its independent franchise owners are Equal
Opportunity Employers.
Keywords: Sonic, Mesa , Multi-Unit Leader, Other , Mesa, Arizona
Click
here to apply!
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