Learning & Development Consultant

Company: Verra Mobility
Location: Mesa
Posted on: January 12, 2021

Job Description:

Who we areVerra Mobility is a global leader in smart mobility. A combination of the global capabilities and talents of American Traffic Solutions (ATS), Highway Toll Administration (HTA), and Euro Parking Collection (EPC), the company develops technology-enabled solutions that help the world move safely and easily. Verra Mobility fosters the development of safe cities, working with police departments and municipalities by operating more than 4,000 red-light, speed, and school bus stop arm safety cameras in more than 200 jurisdictions across North America. The company also creates smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for more than 8.5 million vehicles. Verra Mobility is a leading provider of connected systems, processing nearly 165 million transactions each year through connectivity with more than 50 individual tolling authorities and more than 400 issuing authorities. Arizona-based Verra Mobility Corp. currently operates in 15 countries and in 22 languages.Focused on solutions that help the world move safely and easily, Verra Mobility builds safe cities, smart roadways, and the connected systems that tie them together. The company is constantly looking toward the future, ensuring it creates relevant solutions today that will work tomorrow. Seeking to understand new customers, regions, and businesses that will shape tomorrow---s smart mobility experiences, Verra Mobility strives to ensure more people around the world reach their destination safely and easily. Keeping its core principles front and center, Verra Mobility is fueled by relationships, driven by impact, guided by what---s right, and energized by what---s next.CultureVerra Mobility Corporation is a rapidly-growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values---Do What---s Right, Lead with Grace, Win Together, and Own It---in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence.Position OverviewThe Learning and Development Consultant will develop training curriculums and deliver in-person and web training to external clients/customers for all products and systems of the Government Solutions business across the United States. This position will require travel up to 50%-75% of the time. The L&D Consultant must be a professional who is extremely articulate and quick thinking with good judgment. Candidate must apply a comprehensive and in-depth working knowledge of business training concepts, practices, processes and procedures to a complex range of assignments. Candidate must be able to work independently, with minimal guidance from management. The ideal candidate is a self-starter who keeps on top of company, industry and client developments and have a flair for engaging audiences. Essential ResponsibilitiesPerform consultation with internal partners and clients and apply training needs analysis to develop a training plan which ensures training is appropriate and impactful. This consultation process is critical to providing training that leads to success.Gather information from multiple resources in order to understand the client---s program and processes.Review, understand, and adhere to federal, state, and local legislation and contractual requirements that impact clients--- processes and operation of their program.Design and develop customized training curriculum including presentations, user guides, and workflows.Training materials that are developed must be kept current and accurate, so regular maintenance is required.Deliver training to external clients and successfully meet the established training objectives.Training delivery will be handled professionally and according to the training plan, utilizing adult facilitation techniques to set up, run, and manage a class of multiple individuals for up to 5 days at a time.At the conclusion of training, evaluate the training success and learn from feedback to constantly improve the training experience.Build effective client relationships and proactively engage customers of training.Provide VOC to Product Managers.Understanding and adhering to all company policies, including T&E, and submitting expense reports on time.QualificationsBachelor---s degree or equivalent experience with 3 years related experience in the learning & development field, specifically the development and delivery of training solutions.Experience in instructional design and development of training materials.Excellent adult facilitation skills.Experience facilitating web-based training.Must present a professional appearance.Excellent verbal and written communication skills, as well as interpersonal skills with a demonstrated ability to communicate effectively in both oral and written forms; explain technical concepts in non-technical terms to individuals in both in person and online environments.Ability to work in teams, but also a self-starter and demonstrates initiative, working independently with minimum supervision.Strong general consulting, analysis, and problem-solving skills with great attention to detail.Ability to exercise good judgment, manage multiple projects simultaneously and adapt quickly to frequently changing business needs.Advanced skills in MS programs Word, PowerPoint, Excel, Visio and Office 365. Strong organizational skills.Ability to travel 50%-75% of the time.Preferred Knowledge, Skills & Abilities:Experience designing and managing eLearning. Experience with Learning Management Systems and/or Content Management Systems.Aligned with Verra Mobility ValuesDo What---s Right --- We---ve committed to doing the right thing for each other and for our customers --- integrity is our DNALead With Grace --- We embrace the importance of our colleagues and customers and always treat them with kindness and grace.Own It --- We foster a culture of accountability and excellence, where going the extra mile is standard practice.Win Together --- We are ambitious and like to win, but we know we win more when we include others and work together.Verra Mobility is an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.Job SummaryCategory: Business OperationsType: Full-Time

Keywords: Verra Mobility, Mesa , Learning & Development Consultant, Other , Mesa, Arizona