Call Center Representative
Company: CarMax
Location: Mesa
Posted on: February 25, 2021
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Job Description:
7971 - Phoenix CEC - 1515 W. 14th Street, Tempe, Arizona,
85281CarMax, the way your career should be!Now offering a $5,000
Sign-On BonusProvide an iconic customer experienceEnsuring todays
customers can buy the vehicles they want in a way that suits them
means offering support during every step of the journey. You will
be the vital link between a customers at-home and in-store CarMax
experience, providing a simple and seamless process. Responding to
sales leads and customer inquiries, you will drive traffic to
CarMax stores to ensure each customer finds the right vehicle for
them. Weve become the nations largest retailer of used cars due to
our honesty and transparency, and those same traits will help you
succeed too.What you will do Essential responsibilities Connect
with customers online and over the phone to find out what they want
and need from their next car purchaseUse your knowledge of the
CarMax inventory to guide customers towards vehicles that meet
their needsEnsure a seamless transition from online to in-store
purchasing to provide an unrivaled customer experienceMentor others
as your skillset expandsAcquire the Automotive Sales Persons
License in specific states may require testing and travel as some
states request physical presence to apply for the license.Learn and
succeed as part of a teamThis is a high-energy sales environment
where you will work as a team to meet goals. Well give you
everything you need to be the best you can be. You will handle a
wide range of customer interactions and make sure everything goes
smoothly, so the ability to quickly build rapport with people and
understand their needs is essential. We work and learn as a team
and the prospects are bright for sales professionals who aspire to
become mentors, managers and business leaders.Qualifications and
requirementsSales and customer service experience, in an area such
as retail, is preferredThrive in a fast-paced environmentGood
listening skills and a strong customer focusStrong written and
verbal communication skillsAbout CarMaxCarMax disrupted the auto
industry by delivering the honest, transparent and high-integrity
experience customers want and deserve. This innovative
thinkingaround the way cars are bought and soldhas helped us become
the nations largest retailer of used cars, with over 200 locations
nationwide.Ouramazing team of more than 25,000 associates work
together to deliver iconic customer experiences.Along the way,we
help every associate grow their career and achieve their best, at
work and in their community. We are recognized for our commitment
to training and diversity and areone of the FORTUNE 100 Best
Companies to Work For.CarMax is an equal opportunity employer, and
all qualified candidates will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, genetic information, national origin, protected
veteran status, disability status, or any other characteristic
protected by law.Upon an applicant''s request, CarMax will consider
reasonable accommodation to complete the CarMax Job Application.by
Jobble
Keywords: CarMax, Mesa , Call Center Representative, Other , Mesa, Arizona
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