Vetco Operations Leader
Company: Petco Animal Supplies, Inc.
Location: Mesa
Posted on: February 25, 2021
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Job Description:
C ome work at a place where innovation and teamwork come
together to support the most exciting missions in the world! What
you'll do: - Responsible for establishing and promoting a culture
in which we proactively engage and educate pet parents and help
them feel confident that they are providing the best care to their
pets. - Assist in managing a matrix-like environment to ensure
operational goals and customer satisfaction needs are met. -
Promote a culture of service and trust for customers and staff. -
Establish and sustain an environment that supports partners in
doing their jobs well, ensuring each associate receives the
prescribed training and feedback, and meets the required
qualifications for their position. Essential Job Functions: The
incumbent must be able to perform all of the following duties and
responsibilities with or without a reasonable accommodation. -
Oversees the daily operation and manages all aspects of the
business to ensure it meets sales and profitability projections. -
Completes and submits accounting, inventory management, and payroll
paperwork accurately and in a timely manner. - Ensure all expenses
are maintained within budgeted levels. - Coaches partners to peak
levels of productivity, efficiency and teamwork. Encourages a
culture of fun, accomplishment, development and teamwork. -
Establishes, models and sustains an environment of proactive
customer engagement, seeking to understand customer needs and
educate them on the best choice for their pets so they leave
confident, satisfied and wanting to return. Trains, coaches and
supports sales partners to do the same. - Manages partners, which
includes recruiting, reviewing job applications, and interviewing
job applicants, checking references, conducting pre-employment
background checks, hiring, and training. - Manages and coaches
partners to do their jobs well and to balance the needs of the
customer with the need to complete assigned responsibilities.
Responsible for the continuous training and development of
partners. - Ensures partners have the necessary training, knowledge
and customer engagement skills to achieve sales goals. -
Participate in tasks associated with scheduling veterinarians in
advance of clinics. - Partner with clinic location management and
Petco field leadership to identify business and relationship
improvement opportunities and lead or assist in their
implementation. - Participate and present material on clinics to
store leadership partners. Supervisory Responsibility: This
position directly supervises Vet Assistants, Customer Assistant,
and Rig Managers and other market support personnel. Petco Animal
Supplies, Inc. is an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, age, protected veteran status, or any
other protected classification. Petco Animal Supplies, Inc. is an
Equal Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, age, protected veteran status, or any other
protected classification. If you are a returning visitor who has an
existing account, please click here . Current PETCO Partners
Current Partners can explore internal opportunities by logging in
to PetNet.
Keywords: Petco Animal Supplies, Inc., Mesa , Vetco Operations Leader, Other , Mesa, Arizona
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