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Patient Services Associate Supervisor

Company: Mednax Services, Inc.
Location: Mesa
Posted on: May 3, 2021

Job Description:

OverviewMednax Services, Inc. is a national medical group. Over the last 40 years, through our network of over 3,500 clinicians in 39 states and Puerto Rico, we have reshaped care delivery within women's and children's specialties and subspecialties. Our clinical teams care for the unique population of high-risk pregnancies and critically ill infants and children in both hospital and ambulatory clinical settings. Over the years, clinicians practicing as part of Pediatrix and Obstetrix Medical Groups have used evidence-based tools, continuous quality initiatives, clinical research, and telemedicine to enhance patient experience, outcomes and provide high-quality, cost-effective patient care. Our nationwide team of almost 8,000 employees, including physicians, advanced practitioners, clinical leaders, business and operational experts who work together every day to fulfill our mission to take great care of the patient. We invite you to join the Mednax family and help shape the future of health care.ResponsibilitiesThe Patient Services Associate Supervisor is responsible for the oversight of daily operations of the front office team for all sites. The PSA Supervisor is responsible for coordinating the daily activities of the team, monitoring the work flow, delegating as well as making work assignments, assuring appropriate training is maintained, assisting team members in problem resolution, providing reports of individual and team performance to the Practice Manager, and serving in the absence of the Practice Manager.Coordinates the daily activities of the front office team, including delegating work assignments.Assures that priorities established by the Practice Manager are effectively communicated to the team and properly implemented.Responsible for monitoring, maintaining and tracking daily statistics.Oversees reconciliation of daily deposit logs and preparation for bank deposits.Provides new hire training as well as ongoing training to assigned staff. Assists the team in problem resolution. Recommends solutions to the Practice Manager and escalates issues to the Practice Manager when appropriate.Leads the team by creating a positive work environment through individual and team recognition.Performs verbal counseling, recommending corrective action to the Practice Manager.Assists the Practice Manager in the recruiting, hiring and interviewing process of the office staff.Displays exceptional customer service skills in responding to all inquiries from patients, insurance carriers, outside agencies, internal departments and coworkers when appropriate.Serves in a supervisory capacity and performs supervisory duties in the absence of the Practice Manager as directed.Prepares and submits reports as required.Assists Medical Director with special projects and tasks as needed.Assumes staff duties for absences and temporary staff shortagesAssures all charge tickets are accounted for and checked off against patient sign in sheet and schedule for optimal billing.Maintains strict confidentiality in accordance with HIPAA regulations and Company policy.Presents a positive, professional appearance and convey a professional demeanor in the performance of assigned duties.Responsible for following all facility, organization and department precautions and procedures in the performance of all job duties to ensure a safe work environment for self and others.Completes compliance requirements as needed.Performs other duties as assigned or requested.QualificationsEducation Level: High school diploma or equivalent required.Experience Years: Three (3) years recent experience in a related position in a medical office. Supervisory experience is preferred.Experience Industry: Healthcare. MEDNAX IS AN Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.#MednaxCorp

Keywords: Mednax Services, Inc., Mesa , Patient Services Associate Supervisor, Other , Mesa, Arizona

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