Lead Event Processor
Company: Verra Mobility
Posted on: June 6, 2021
Mobility is a global leader in smart mobility. A combination of the
global capabilities and talents of American Traffic Solutions
(ATS), Highway Toll Administration (HTA), and Euro Parking
Collection (EPC), the company develops technology-enabled solutions
that help the world move safely and easily. Verra Mobility fosters
the development of safe cities, working with police departments and
municipalities by operating more than 4,000 red-light, speed, and
school bus stop arm safety cameras in more than 200 jurisdictions
across North America. The company also creates smart roadways,
serving the world's largest commercial fleets and rental car
companies to manage tolling transactions and violations for more
than 8.5 million vehicles. Verra Mobility is a leading provider of
connected systems, processing nearly 165 million transactions each
year through connectivity with more than 50 individual tolling
authorities and more than 400 issuing authorities. Arizona-based
Verra Mobility Corp. currently operates in 15 countries and in 22
solutions that help the world move safely and easily, Verra
Mobility builds safe cities, smart roadways, and the connected
systems that tie them together. The company is constantly looking
toward the future, ensuring it creates relevant solutions today
that will work tomorrow. Seeking to understand new customers,
regions, and businesses that will shape tomorrows smart mobility
experiences, Verra Mobility strives to ensure more people around
the world reach their destination safely and easily. Keeping its
core principles front and center, Verra Mobility is fueled by
relationships, driven by impact, guided by whats right, and
energized by whats next.
Mobility Corporation is a rapidly-growing, entrepreneurial company
that operates with a people-first philosophy and approach. The
company lives by its core valuesDo Whats Right, Lead with Grace,
Win Together, and Own Itin everything it does for its customers and
team members. The company seeks to grow aggressively, both
organically and through acquisition, to continue to be the
undisputed market leader with these five core competencies: bias
for action, customer focus, teamwork, drive for results, and
commitment to excellence.
Mobility is currently hiring a Team Lead, Event Processing in our
Government Solutions Transaction Processing department. This
informal leader is someone who exercises good judgment and makes
sound business decisions. A successful candidate will have
demonstrated leadership characteristics along with a desire to
develop these leadership skills further. The candidate must place
great emphasis on high quality work paired with efficient
production while also, and especially, placing an even heavier
emphasis on sustainable employee engagement. It is also essential
that this leader has a true customer-centric mindset.The Team Lead
will report to the Manager, Event Processing within Verra Mobilitys
Government Solutions division.
- Regularly reviews processor
performance and then provides needed coaching and training to
- Demonstrated ability to serve as
informal leader within a team environment.
effective training materials for processor training and facilitates
training sessions/classes as needed.
- Serves as initial point of
contact for team members regarding escalations or other
- Responsible for collecting and
reporting out on daily metrics.
- Responds to client, customer,
and/or internal processing-related inquiries in a professional,
thorough, and timely manner.
- Responds to escalated internal
inquiries from other departments and resolves as
- Provides feedback and/or
suggestions to leadership team on improving operational procedures
- Partners with outside vendor and
subcontractor organizations as needed.
- Diligently works on various
internal project assignments as needed.
- Assists Supervisor/Manager with
other tasks and duties as assigned.
- Process Events as
- High School Diploma and GED
- Strong problem-solving and
- Excellent written and verbal communication
- Ability to work in a
- Ability to lead/facilitate
- Proven ability to multi-task, prioritize
work, and act with a sense of
urgency to meet assigned deadlines.
- Able to work independently and as a
- Able to quickly make sound decisions.
- Professionalism and the ability to work well with
different groups of people.
- Exceptional aptitude and flexibility towards
serving and assisting others.
interpersonal, decision-making, organizationaland conflict
- Focus on high quality and strong
attention to detail.
PC skills including basic proficiency in Word and
with Verra Mobility Values
- Do Whats
committed to doing the right thing for each other and for our
customers integrity is our DNA
- Lead With
Grace We embrace
the importance of our colleagues and customers and always treat
them with kindness and grace.
It We foster a
culture of accountability and excellence, where going the extra
mile is standard practice.
Together We are
ambitious and like to win, but we know we win more when we include
others and work together.
Mobility is an Equal Opportunity Employer, qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, national origin, sexual orientation, gender
identity, disability, or protected veteran status.
Keywords: Verra Mobility, Mesa , Lead Event Processor, Other , Mesa, Arizona
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