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Warehouse Supervisor

Company: DexCom, Inc.
Location: Mesa
Posted on: June 6, 2021

Job Description:

About Dexcom:

Dexcom, Inc. empowers people to take control of diabetes through innovative continuous glucose monitoring (CGM) systems. Headquartered in San Diego, California, Dexcom has emerged as a leader of diabetes care technology. By listening to the needs of users, caregivers, and providers, Dexcom simplifies and improves diabetes management around the world.

Position Summary:

Supervises and coordinates daily employee activities including Unloading, Receiving, Transporting, Order Picking, Shipping, Putaway, Cycle Counting and Inventory Control of raw materials and/or finished goods. Drives continuous improvement in the operation while ensuring teams are achieving daily operational targets. Responsible for maintaining proper safety conditions and compliance with policies and procedures.

Supervisor will drive best practices and a high performing culture that's aligned to the Global Logistics Strategy and the growth of the Company.

Functional Description: Management

Coordinates the efficient movement of materials. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Manages contractual relationships with Freight Carriers, 3 PLs and other suppliers. Interfaces with the greater supply chain and commercial functions to assure service levels and cost goals are met.

Essential Duties and Responsibilities:

Hire, train, and provide supervision to a team of material handlers and leads in daily warehouse operations ensuring that daily targets are achieved while maintaining compliance to quality and safety procedures.

  • Establish and report on daily, weekly, and monthly targets for material handling staff to ensure that business objectives are met. Perform root cause analysis and develop corrective action plans on target misses.
  • Drive a high performing culture by developing a robust training and couching program including establishing new hire/onboarding process, driving a cross training program, conducting performance reviews with employees on a regular basis, and creating development plans for employees.
  • Support inventory bin and financial accuracy for the site by driving real time transactions in all processes, ensuring the completion of daily cycle counts, investigating inventory discrepancies and performing root cause analysis and corrective actions related to discrepancies.
  • Propose and implement process improvements to streamline the operation, reduce costs, and/or increase productivity while ensuring quality, safety, and regulatory compliance is met.
  • Develop and update work instructions to define and standardize work procedures. Collaborate with quality assurance to implement these work instructions.
  • Conduct detailed investigations, including 5-why, fishbone, or DMAIC to support the documentation of quality gaps through the CAPA process.
  • Drive Logistics Excellence initiatives to meet business objectives on time and within budget
  • Ensure all material movements are transacted accurately and in real time using designated ERP or WMS inventory system.
  • Operate and provide training to material handlers on Material Handling Equipment including sit down and stand up forklifts, and manual and electric pallets jacks within a racked warehouse environment.
  • Perform other duties and responsibilities as assigned.

Education and Experience Requirements:

  • Typically requires a Bachelor's degree with 5-8 years of industry experience.
  • 2+ years' experience of management / team lead experience.
  • 2+ years of ERP system experience is required
  • Intermediate skills in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
  • Experience in developing detailed process work instructions
  • Experience in developing and reporting warehouse metrics (productivity, financial, safety)
  • Ability to rotate shift assignment regarding, day, night and weekend supervisor coverage as deemed necessary by senior management

Preferred Qualifications:

  • APICS or related certification
  • Experience in cGMP environments, and working knowledge of regulations and auditing bodies, e.g. ISO, FDA, HIPPA, OSHA, Hazardous Materials, C-TPAT, and DOT/IATA
  • Experience with various supply chain software/systems including Oracle, Hi Jump, FedEx ship Manager, TMS, LMS, and/or dock scheduling systems
  • Project Management Experience

Travel Required:

  • Up to 25%

Functional/Business Knowledge:

  • Strong knowledge of technical and functional principles and ability to teach others.
  • Understands company's mission and strategies.


  • Receives assignments in the form of objectives with goals and the process by which to meet goals.
  • Provides direction to others according to established policies and management guidance.
  • Administers company policies that directly affect team members / supporting employees.
  • Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
  • Networks with senior internal and external colleagues in own area of expertise.


  • Works on issues where analysis of situation or data requires review of relevant factors.
  • Erroneous decisions or failure to achieve results will cause delays in schedules / work products.


  • Provides direct supervision to individual contributors and/or support individual contributors/matrix reports.
  • Acts as advisor to unit or sub-units and may become actively involved, as required, to meet schedules and resolve problems.
  • People management responsibilities include hiring / terminations, performance reviews, career development coaching and compensation decisions.

Language Skills: Must be able to communicate effectively in English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to perform the following Physical Activity: Standing, walking, sitting, using hands, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, talk or hear, taste or smell. May be required to lift 0 lbs. to over 100 lbs.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be exposed to the following environmental conditions: Wet or humid conditions, work near moving parts, work in high - precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, extreme heat (non-weather), extreme cold (non-weather), risk of electric shock, work with explosives, risk of radiation, vibration. The noise level in this work environment can range from quiet to very loud.

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Talent Acquisition at

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

Keywords: DexCom, Inc., Mesa , Warehouse Supervisor, Other , Mesa, Arizona

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