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Security Manager

Company: DexCom, Inc.
Location: Mesa
Posted on: June 7, 2021

Job Description:

About Dexcom:

Dexcom, Inc. empowers people to take control of diabetes through innovative continuous glucose monitoring (CGM) systems. Headquartered in San Diego, California, Dexcom has emerged as a leader of diabetes care technology. By listening to the needs of users, caregivers, and providers, Dexcom simplifies and improves diabetes management around the world.

Functional Description: Professional Individual Contributor

The Security Manager manages the Security Program, including administrative and budget operations, with a focus on organizing and delegating to the team in order to achieve objectives. The majority of time spent (50% or more) is achieving organizational objectives through the coordinated achievements of subordinate staff.

Establishes departmental goals and objectives, functions with autonomy. Manages the accountability and stewardship of human, financial, and physical resources in compliance with departmental and organizational goals and objectives. Ensures subordinate supervisors adhere to defined internal controls. Manages systems and procedures to protect departmental assets.

Essential Duties and Responsibilities:

  • Oversees the development, implementation, and monitoring of the Security Program, ensuring the program is aligned with company priorities and meets departmental goals.
  • Ensures the Security Command Center alarms, video surveillance, communications devices and other pertinent security equipment is adequate, and functional and the center is appropriately staffed at all times.
  • Establishes and maintains site procedures and instructions outlining the roles and responsibilities for maintaining a safe and secure workplace and facility.
  • Ensures the facility maintains a security force that is adequate to maintain a minimum of security protection throughout the facility at all times.
  • Supervises and trains Security Supervisors and other personnel assigned to protective service duties, as necessary.
  • Establishes and maintains a consistent process to conduct and document investigations to their conclusion for security related incidents occurring on site.
  • Establishes emergency operations procedures to engage and support emergency operations (earthquake, fire, workplace violence, threats of violence, trespassing, etc.)
  • Establishes site visitation restrictions to prevent unauthorized personnel or those considered to be threatening or disruptive, onto the campus.)
  • Defines processes and policies for security guards regarding protecting valuable or hazardous property, maintaining crowds at Dexcom projects and events, entry to restricted areas, inspecting areas for security risks, and controlling safety rule infractions.
  • Oversees the Security Program information collection and evaluation system and coordinates reporting program results to Human Resources, EHS, Quality Improvement and Facilities Management as required.
  • Represents Dexcom as a local law enforcement liaison/designated individual to communicate directly with local law enforcement regarding incidents and events, weather, emergencies, or routinely reports, as required to local city and county officials, organizations, and related safety and security task forces as required.
  • Ensures full compliance with all regional, state and federal regulating agencies.
  • Establishes and maintains a collaborative relationship with adjacent facilities to interact in the event of an incident or other emergency.
  • Has the authority and responsibility to intervene and make immediate decisions in Dexcom campus operations whenever conditions pose an immediate threat to life or health, or to property owned or used/occupied by Dexcom personnel.
  • Executes recruiting, hiring, and on-boarding for security staff, ensuring that new hires meet security standards. Determines salary actions, promotions and terminations. Conducts necessary personnel actions for assigned staff, including disciplinary actions. Verifies accuracy of job descriptions and updates as needed.
  • Implements employee evaluation processes that meet organization standards. Evaluates assigned staff and defines development goals.
  • Ensures all members of the Security team maintain awareness of the typical hazards of the workplace as well as the special hazards that may be encountered at Dexcom, such as biohazards, radiation, chemicals, etc. Follows established procedures for dealing with such potential hazards.
  • Liaisons with Security Systems vendors to ensure that all systems function without interruption.
  • Conducts daily reviews of Daily Activity Reports and provides status or other reports as requested.

Required Qualifications:

  • FEMA Training Certificates (free online courses):
  • Introduction to Incident Command System - ICS 100
  • Active Shooter: What You Can Do - IS-907
  • Workplace Security Awareness - IS 906

  • Bachelor's degree in related areas and/or equivalent combination of experience and training.
  • Seven or more years of relevant experience and knowledge of regulations regarding hazardous materials, fire codes, building codes and all other relevant safety requirements. Demonstrated ability to interpret and apply regulations as issues arise.
  • Can create, redline and/or improve SOPs, work instructions and other documents.
  • Experienced in training and supervising all aspects of security functions. Ability to provide support, direction, and coaching to subordinate employees in the areas of training, disciplinary action, problem resolution, and work delegation.
  • Ability to understand and apply company and departmental policies and procedures.
  • Knowledge of Dexcom, HR, EHS and Facilities policies and procedures related to the position.
  • Physical ability to perform tasks assigned to job function. Ability to move through limited access spaces and cover distances on foot to widely separated work sites.
  • Has substantial knowledge and understanding of surveillance systems and equipment.
  • Knowledge of tests performed for Security Access systems with ability to determine corrective or maintenance needs and effectively communicate them to System Administrator.
  • Able to perform trend analysis and recommend corrective action.

Functional/Business Knowledge:

  • Establishes and maintains a positive and cooperative working relationship with co-workers and members of other departments.
  • Works collaboratively and coordinates others, communicates effectively with a multicultural population.
  • Effectively communicates verbally, in writing and actively listening. Provides advice to and counsels employees.
  • Demonstrates problem-solving skills and good judgement. Ability to quickly evaluate issues, identify options for resolution and problem solving under pressure.
  • Effective in using Microsoft Office Suite, Adobe Pro, Visio, and other communication and presentation tools.

Travel Required:

0 - 24%

Supervisory Responsibilities:

Directly supervises employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Is responsible for the overall direction, coordination, and evaluation of this area. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Leadership Competencies:

Building Effective Teams

Effectively creates high performing teams. Brings people together around shared goals and successfully manages performance of team members to achieve goals. Shows a strong commitment to their continued growth and development. Inspires and motivates people to their fullest potential.

Business Knowledge

Demonstrates a strong knowledge of customer needs and is a champion for meeting customer needs. Seeks to align team with organizational level goals. Seeks to understand the big picture and knows how to navigate the organization to get work done and achieve results.


Consistently demonstrates self-awareness of one's strengths and areas for improvement; Leads by example and manages emotions appropriately in the workplace.

Language Skills: Must be able to communicate effectively in English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to perform the following Physical Activity: Standing, walking, sitting, using hands, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, talk or hear, taste or smell. May be required to lift 0 lbs. to over 100 lbs.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be exposed to the following environmental conditions: Wet or humid conditions, work near moving parts, work in high - precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, potential allergenics, extreme heat (non-weather), extreme cold (non-weather), risk of electric shock, work with explosives, risk of radiation, vibration. The noise level in this work environment can range from quiet to very loud.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Talent Acquisition at

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

Keywords: DexCom, Inc., Mesa , Security Manager, Other , Mesa, Arizona

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