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Remote Call Rep Phoenix, AZ

Company: Global Channel Management, Inc
Location: Mesa
Posted on: November 22, 2021

Job Description:

5AM to 5PM. Standard time is 6AM to 6PM. Monday thru Friday
Must be local
Remote Call Rep needs call center experience
Remote Call Rep requires:
MS Office
Nice to have banking experience
Must have their own computer/laptop for use
Own internet
Quiet location to work securely without interruption

Remote Call Rep duties:
Responds to customer inquiries and independently resolves issues.
Displays etiquette, knowledge, and solutions when servicing customers.
Identifies cross sales opportunities; cross sells products and services, retains maturing accounts, and solicits referral business.
Possess a solid understanding of online, mobile and tablet platforms and can successfully guide customers through their application or transaction.
Navigates customers by recommending digital products and services to meet servicing solutions.
Negotiates account renewal to retain and expand customer relationship.

Keywords: Global Channel Management, Inc, Mesa , Remote Call Rep Phoenix, AZ, Other , Mesa, Arizona

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