Company: Integrity Staffing Solutions
Posted on: January 8, 2022
Call Center Agent
Inbound/Outbound Call Center Agent
About the Position
Covid-19 vaccines are required for this position.
Our client is a trade/vocational school with programs in
healthcare, trades (technician), and business. They believe that
every student should have the opportunity to have a better future,
and they will work with their students to make that happen. They
are looking for team members who are committed to helping students
reach their goals, even when challenges arise.
Job Duties and Responsibilities
Utilizing multiple computer systems (like Salesforce and Five9)
while assisting students or prospective students.
Viewing schedules and time reporting systems while assisting
students or prospective students.
Answer questions and provide insight to students or prospects who
have sent in requests.
Use a script to prescreen prospects for minimum qualifications
before warm transferring the prospective student to the next step
of speaking to an admissions advisor where their skills and
interests will be accessed.
Keep accurate student and prospect records by correctly
dispositioning all student inquiries.
Make a dynamic impression, spark interest, and demonstrate the
value of speaking with the admissions department.
Benefits and Perks
Day 1 benefits.
Monthly office breakfast and lunch!
Incentives for reaching goals.
Career growth opportunities.
Team building activities and events.
A fun environment!
Previous call center experience a plus!
Customer service experience.
Experience using multiple computer systems or programs (i.e
Microsoft Office, Salesforce or Five9, power dialer).
HS Diploma or equivalent.
Must satisfy background requirements.
If you have the above experience and are immediately available,
please APPLY NOW for consideration!
Speak to a Recruiter Right Now!
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recruiter and get placed on this assignment!
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About Integrity Staffing
Opportunity is everything.
At Integrity, we're passionate about connecting great talent with
great companies across North America. We take an associate-first
approach because when our associates succeed, our clients succeed.
If you re looking to grow your career, or just need a part-time
gig, you ve come to the right place. We ve got thousands of job
opportunities available at amazing companies across the country.
Plus, we offer benefits that provide better lives, both on and off
the clock. Medical and dental are just the beginning. From free
online education programs to financial tools, we provide the
opportunities, programs, and community resources our associates
need to be successful, productive, and fulfilled.
If you re ready for your next challenge, we re ready to be your
Opportunity Engine. Let s work together.
Integrity Staffing Solutions is an Equal Opportunity Employer.
Associated topics: answer, clerk, client service, customer care
specialist, customer service associate, customer service
representative, phone, service agent, service representative,
Keywords: Integrity Staffing Solutions, Mesa , Call Taker, Other , Mesa, Arizona
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