PCC - General Offices
Company: Western Dental
Location: Mesa
Posted on: June 20, 2022
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Job Description:
Our company is looking for a bright, motivated and talented
Patient Care Coordinator. The Patient Care Coordinator is the
primary point of contact and communication for patients in our
offices. The Coordinator will greet patients, introduce them to the
office, coordinate treatment services, and nurture the patient
relationship. The Patient Care Coordinator must be a strong
communicator with a passion for providing excellent customer
service and strong aptitude for sales. The Patient Care
Coordinators objective is to make patients feel welcome and
comfortable and to provide the Ultimate Patient Experience to every
patient that visits our offices.Job Responsibilities/Duties : Set
and achieve personal sales goals while supporting the goals of the
team Greet patients in a timely, professional and engaging manner
Introduce new patients to the office and staff Provide patient
consultations and communicate information about recommended
treatments Discuss cost of service, insurance coverage, and payment
options with patients Build lasting relationships with patients by
contacting them to follow up on visits to suggest new or
alternative treatments Nurture the patient relationship to
encourage patient retention Work as team player to ensure each
customer receives the best service possible Supports strategic
local marketing initiatives that help drive brand awareness and new
patient growthWestern Dental-Brident offers a competitive benefit
package designed to enhance the lives of our Team Members.Team
Membersare eligible for benefits based on their full time status.
Paid Time Off (PTO) Medical Dental Vision Continuing education and
advancement opportunities 401 (k) planWith solid administrative and
technology support and backed by outstanding management systems,
our dental practices will provide excellent patient care and where
ourTeam Membersare appreciated and respected as professional
colleagues. 2 years of sales, customer service or related work
experience Bilingual Spanish-English skills preferred Ability to
positively and proactively handle patient concerns and prioritize
multiple tasks in a fast-paced environment Ability to quickly learn
new procedures and processes Excellent communication and
interpersonal skills High level of ownership, accountability and
initiative Friendly, outgoing and motivated personality
Keywords: Western Dental, Mesa , PCC - General Offices, Other , Mesa, Arizona
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