Implementation Specialist III
Posted on: June 20, 2022
ADP is hiring a Payroll Implementation Specialist.
Does the opportunity to problem-solve get your blood pumping? Do
you enjoy thinking outside-of-the- box to find solutions?
Are you ready to grow your career at an established, respected,
Do you want to join a dynamic, inclusive team environment with a
culture of collaboration and belonging?
Yes? This could be the role for you. Don't just take our word for
it... read on and see for yourself!
As a Payroll Implementation Specialist, imagine yourself as part of
the "new client welcome committee"... but with a special twist.
When you join our payroll implementation team, you onboard new
payroll clients and get them comfortable using our products and
services. The goal is to make sure our products and services
deliver and exceed client expectations, but you're not doing it
alone. We're with you every step of the way through our
award-winning training programs and world-class service guidelines.
Here, you'll sense you're making an impact and gain the knowledge
and expertise to grow your career in the process.
A little about ADP: We are a global leader in human resources
technology, offering the latest AI and machine learning-enhanced
payroll, tax, human resources, benefits, and much more. We believe
our people make all the difference in cultivating an inclusive,
down-to-earth culture that welcomes ideas, encourages innovation,
and values belonging. We've received recognition as a global Best
Places to Work and a recipient of many prestigious awards for
diversity, equity, and inclusion, including a DiversityInc - Top 50
Company, Best CEO and company for women, LGBTQ+, multicultural
talent, and more. As part of our deep DEI commitment, our CEO has
joined the OneTen coalition to create one million jobs for Black
Americans over the next ten years. Learn more about DEI at ADP on
our YouTube channel:
Ready to #MakeYourMark? Apply now!
To learn more about Implementation at ADP, watch here:
What you'll do: Responsibilities
Implement ADP's payroll solutions. You'll combine your analytic and
project management skills with your ability to simplify complex
information -- helping customers develop the skills and confidence
to use our payroll products with ease. You'll provide the expert
support that makes our integrated solutions stand out in an
increasingly competitive global marketplace.
Serve as the subject matter expert. You will use your expertise to
help lead the workflow of the project team. You will apply industry
and product knowledge to optimize system configurations and product
Ensure client satisfaction and retention. You will use your
problem-solving and relationship-building skills to provide timely
solution delivery within client-defined timelines. You will remain
engaged with your clients throughout implementation, until your
clients are successfully running ADP solutions and use your
influence and impact to help clients address and analyze their
Resolve issues and provide solutions. With your initiative and
know-how, you'll do this with minimal direction on procedural
matters. With your attention to detail, you will ensure accuracy of
all aspects of client set up.
Collaborate. You'll exchange routine information with members of
your client project team, including priorities, timeliness, and
issues as they arise. You will interact with ADP associates in
sales and customer service. You will be encouraged to provide input
to management on process improvement and product enhancements. You
may also coach, mentor, and serve as an escalation point for
less-experienced implementation specialists.
TO SUCCEED IN THIS ROLE: Required Qualifications
3+ years of experience working in a Business-to-Business client
service/customer service interface or systems integration
High school diploma or equivalent in education and
Keywords: ADP, Mesa , Implementation Specialist III, Other , Mesa, Arizona
Didn't find what you're looking for? Search again!