Salesperson
Company: LHM Automotive Group
Location: Mesa
Posted on: January 18, 2023
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Job Description:
Join a Winning Team at Larry H. Miller Automotive GroupIf you're
looking for an opportunity to be appreciated and involved in your
career, your search is complete.We have a great history of
providing excellent career opportunities for individuals who want
to grow within the company.Follow Larry H. Miller Dealerships
onFacebookandLinkedInto learn more about us and current open
positions.BenefitsWe offer you and your family members a
comprehensive benefits package including medical, vision,
prescription drugs, dental, life and disability insurance, and a
401(k)-retirement plan.Health CarePaid Time offPaid Holidays401(k)
PlanDental CareDisability InsuranceLife InsuranceFlexible Spending
AccountEmployee Assistance ProgramEmployee DiscountsWellness
ProgramLarry H. Miller Dealerships' Job DescriptionAutomotive
SalespersonPrimary Responsibilities:The Automotive Salesperson is
expected to:Protect the legal, financial and moral wellbeing of the
Larry H. Miller Dealerships'.Understand and adhere to group sales
process to promote sales and customer service satisfaction.Seek
ways to continuously exceed employee, customer and market
expectations through business operations and efficiencies.Be a
teacher to support the efforts of other employees to be
successful.Reports to: General Sales ManagerEssential Job
Functions:1. Maximize Production, Customer Service and
Profitability. ---Adhere to Larry H. Miller Dealerships' new
vehicle sales process to achieve or exceed group standards such as
sales production, gross profit and applicable benchmarks which
result in profitability and customer service satisfaction.---Build
and maintain a remarkable customer centered sales and service
experience.---Maintain thorough knowledge of current automotive
products, features, benefits, specifications, prices, options,
models and equipment to effectively communicate with customers and
exceed customer satisfaction benchmarks.---Recommend, select, and
help locate or obtain inventory based on customer needs and
desires.---Prospect on a day-to-day basis by phone, mail, email and
person to person.o Maintain a prospective development
plan.---Follow up with customers regularly to ensure ongoing sales
and service relationships are maintained.---Monitor, track and
strive to meet sales goals each month.---Complete and maintain all
Larry H. Miller Dealerships' and Factory required
training.---Maintain employee, customer and vendor confidence and
protect operations by utilizing discretion when handling sensitive
and confidential information.---Maintain ability to handle job
stress and effective interaction with others in the
workplace.---Complete all other job duties as requested by
management.2. Operate with Integrity---Demand the highest ethical
standards from self and others.o Maintain composure within the
workplace as well as outside the workplace when interacting or
representing the Larry H. Miller Dealerships'.---Set an example of
positive attitude and professionalism, including a neat, orderly
and safe work environment.---Assist in resolving customer
complaints in a timely and professional manner while working
closely with management.Physical Demands:---Work performed in a
dealership setting due to the necessity to work in person with
employees, customers and vendors.---Must be able to sit, stand,
bend, reach, talk, hear, use hands and fingers and move about
facilities.---Required vision include close vision, distance
vision, peripheral vision and the ability to adjust focus.---While
performing the duties of the job, the employee is exposed to
weather conditions precedent at that time.---Required to lift-up to
a minimum of 10lbs.---Required to operate equipment and move
vehicles in a safe manner at all times.---Regular attendance and
timeliness as set forth within the work schedule designated by
department supervisor/manager is required.---Regularly required to
work various hours and frequently 40+ hours per week.Minimum
Qualifications:1. Education---High school diploma or the
equivalent.2. Experience---1+ years of sales experience.3.
Certifications---Maintain valid driver's license and MVR record
within company policy requirements.---Applicable state license(s)
to sell automotive products.4. Skills---Communication- Basic
ability to read and write, ability to effectively convey
information to others, apply active listening by taking the time to
understand the points being made by employees and customers, being
aware of other's reactions and understanding why they react as they
do.---Critical thinking- Using logic and reasoning to identify the
strengths and weaknesses of alternative solutions, conclusions or
approaches to problems.---Information Ordering- The ability to
arrange things or actions in a certain order or pattern according
to a specific rule or set of rules (e.g., patters of numbers,
letters, words, pictures, mathematical operations).---Resolving
conflicts and negotiating with others- The ability to handle
complaints, settle disputes and resolve grievances and conflicts or
otherwise negotiating with others.5. Knowledge---Interacting with
Computers- Using computers and computer systems (including hardware
and software) to program, write software, set up functions, enter
data, or process information. Knowledge of Microsoft Office
products is required.---Knowledge of Larry H. Miller Dealerships'
current company management systems desirable.---Clerical-
Administrative and clerical procedures and systems such as word
processing, file and record management, and other office procedures
and terminology.---English Language- Knowledge of the structure and
content of the English language including the meaning and spelling
of words, rules of composition, and grammar.---Customer and
Personal Service- Knowledge of principles and process for providing
customer and personal services. This includes customer needs
assessment, meeting quality standards for services, and evaluation
of customer satisfaction.---Sales and Marketing- Knowledge of
principles and methods for showing, promoting, and selling products
or services. This includes marketing strategy and tactics, product
demonstration, sales techniques, and sales control systems.General
Standards:To perform the job successfully, an individual should
demonstrate the following competencies:Adaptability- Ability to
adapt to changes in the work environment, manages competing demands
and is able to deal with frequent change, delays or unexpected
events.Selective Attention- Concentrate on a task over a period of
time without being distracted.Making Decisions and Solving
Problems- Analyzing information and evaluating results to choose
the best solution and solve problems.Interpersonal Skills-
Maintains confidentiality, remains open to others' ideas and
exhibits willingness to try new things.Leadership- Ethical
leadership and followership behaviors which promote Larry H. Miller
standards and result in a cohesive and effective team.Compliance-
Understanding of and adherence to all Company standards, state and
federal laws and regulations as well as product pricing guidelines
of all lenders, agencies or business partners.Customer Service-
Providing excellent customer service through the defined Larry H.
Miller processes which promote efficiencies, fairness and cost
effectiveness.Ethics/Integrity- Representing the Larry H. Miller
Dealerships' by conducting yourself in a professional and courteous
manner that demonstrates integrity and avoiding actual or perceived
conflicts of interest. Complying with company standards and
business ethics.Oral Communication- Clearly identifying and
professionally expressing issues in positive or negative
situations.Planning/Organizing- Prioritizing and planning work
activities and using time effectively.Quality- Demonstrating
accuracy and thoroughness and monitoring your work to ensure
quality.Dependability- Consistent, punctual attendance at work;
following instructions; responding to management direction; and
soliciting feedback to improve performance.Time Management- The
ability to integrate methods of time management to provide a
consistent and effective workflow that is cohesive for the
department and team.Safety and Security- Observing safety and
security procedures and using equipment and materials
properly.Company management reserves the right to add to, change or
retract portions of this job description. Employee is required to
adhere to the qualifications, duties and conditions of any revised
job description.
Keywords: LHM Automotive Group, Mesa , Salesperson, Other , Mesa, Arizona
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