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Student Services Specialist Sr (Early College Programs)

Company: Maricopa Community College District
Location: Mesa
Posted on: March 10, 2023

Job Description:


Student Services Specialist Sr (Early College Programs)

Job ID: 318037
Location: Mesa Community College
Full/Part Time: Full Time
Regular/Temporary: Regular

Hiring Salary Range

$19.36 - $25.16/per hour DOE

Grade

111

Work Schedule

Monday - Thursday, 9am - 6pm, Friday, 8am - 5pm
Summer Hours: Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What's Currently Happening at Maricopa

  • Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
  • Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
  • One of the largest community college systems in the country
  • 2020 Healthy Arizona Worksites Program recipient
  • Named 19th Best Employer for Women by Forbes
  • 2019 No. 42 in Arizona's Best Employers

    Campus Statement

    At Mesa Community College, diversity, equity, and inclusion are core values. We honor the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, socioeconomic background, immigrant status, language, religion, sexual orientation, gender identity, age, disability, veteran status, nationality, and intellectual perspective, enrich the college community. We continuously adapt and respond to differences with a single focus - to create a welcoming, safe, equitable, and inclusive environment that ensures all students and employees have the support and knowledge to succeed and thrive. MCC is committed to building and sustaining a workplace that reflects our community and student population. Our goal is that our students and employees have the knowledge and skills necessary to excel, lead, navigate, and thrive in a diverse world.

    Benefits

    The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.

    Benefits & Perks Options
    • Paid observed federal holidays & additional paid time off throughout the year
    • Arizona State Retirement System (ASRS) & 12% Employee Contribution Match
    • Paid vacation, sick, and personal time (if applicable)
    • Multiple health and dental insurance coverage plans
    • Virtual: Reach a doctor 24/7
    • Flexible Spending Accounts (FSA)
    • Maricopa Perks & Gears Discount Program
    • Employee assistance program (EAP)
    • $4,000 Annual professional development growth funding (if applicable)
    • Tuition reimbursement for employee and dependents (if applicable)
    • Revised summer work schedule
    • Maricopa Employee Health & Wellness Program
    • Employee recognition opportunities
    • Public Service Loan Forgiveness

      Job Summary

      The Student Services Specialist Senior coordinates and implements MCC's Early College Program(s) (ACE, Hoop of Learning, and Early College Academy) by providing operational planning, program management and evaluation, direct student service delivery, as well as problem-resolution, and technical assistance. The Student Services Specialist Senior supports the college's strategic enrollment initiatives by serving as the Early College Program(s) community liaison providing outreach services to high schools, community agencies, organizations, and business/industry sectors to promote the enrollment/retention of Early College Program students in Mesa Community College. The Student Services Specialist Senior will be responsible for the evaluation of criteria used for program eligibility, researching program activities and recommending enhancements, and developing and implementing co-curricular programming and events to support student development. As a representative of the institution, the Student Services Specialist Senior works closely with internal and external constituents and utilizes a broad base of knowledge of student services functions to support a diverse population of students (traditional, non-traditional, underrepresented groups, etc.) in understanding and navigating the enrollment processes at Mesa Community College.

      Essential Functions

      40%- Assists in the coordination of the Early College Program(s) including ACE, Hoop of Learning, and Early College Academy by providing student support; monitoring progress; academic planning/advising and orientation to enhance student success. Assists new and continuing students in all aspects of student services including recruitment, placement testing, academic planning, registration, fiscal functions, financial aid, orientation programming, and retention activities. Advises students regarding degree options, transfer options, academic success and financial planning; meets and corresponds with students and high school administrators to build and maintain the college's strategic partnerships. Tracks student progress through completion and designs appropriate interventions.

      30%- Assists with the coordination, implementation and evaluation of programs and services. Assists with implementation of program outreach as well as recruitment and retention activities. Designs, develops, maintains and delivers program resource information, presentations, reports, correspondence, and promotional materials. Collects, analyzes, and interprets data related to the Early College Program(s) to inform policies, practices, and/or procedures Reviews program requirements criteria to evaluate and determine eligibility.

      20%- Develops, analyzes, coordinates, and implements program functions and activities. Facilitates grant/scholarship funds for the Early College Program(s) students including the evaluation of grant qualifications in accordance with MCCCD policies, regulations, and state and federal laws. Evaluates policy to determine and ensure program compliance.

      10% - Assists in the planning and/or execution of other division and departmental programming. Performs other duties as assigned.

      Minimum Qualifications

      Associate's Degree from a regionally accredited institution and two full-time equivalent years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.

      Or

      High School Diploma/GED and four full-time equivalent years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.

      Desired Qualifications

      A. Bachelor's degree in any field and/or experience providing customer service in an educational environment

      B. Experience in early outreach, early college and/or recruitment functions in higher education.

      C. Experience in effective advising of and providing support to high-need student populations.

      D. Knowledge of trends, characteristics, and issues facing diverse student populations as it relates to first-generation, low-income, underrepresented, and underprepared students within higher education.

      E. Experience using technology to support academic advising, student success, student learning, and/ or career advising.

      F. Bi-lingual in Spanish

      Special Working Conditions
      • Expected work schedule during the fall and spring semesters will be Mon-Thurs 8am-6pm; Friday 8am-5pm, Summer schedule will be Monday - Thursday, 7:00 am - 6:00 pm
      • May require some evenings and/or weekends
      • May require some local travel
      • May require prolonged periods of viewing a computer screen
      • May be required to lift or carry up to #25 lbs.

        How to Apply

        Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

        Additional materials will not be accepted after the job posting has closed.

        Missing materials or incomplete employment history will not be considered.

        Please ensure your materials clearly provide the following information.
        • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
        • Indicate whether former or current employment is Full-Time or;
        • Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
        • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
        • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

          Applicants who currently work for any of the MCCCD campuses/locations should utilize their HCM Employee Self Service page to apply for jobs by logging in to HCM and clicking on Navigator / Menu / Self Service / Recruiting / Careers. Click on link for instructions on how to apply. Applicants who are not currently working for any of the MCCCD locations should apply at https://www.maricopa.edu/about/careers.

          If you encounter a technical issue in the upload of documents or the submission of your application, please contact MCC Human Resources at strategicstaffing@mesacc.edu prior to the application deadline. We are accessible on business days from 8:00 am to 5:00 pm Arizona time.


          Posting Close Date

          Open until filled; first review on February 16, 2023. Applications received after this date may not be screened.

          EEO Information

          Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

          Title IX

          Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

          The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

          Clery Act

          The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act


          To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=318037&PostingSeq=1




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Keywords: Maricopa Community College District, Mesa , Student Services Specialist Sr (Early College Programs), Other , Mesa, Arizona

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