Front Desk Monitor
Company: AAM LLC
Location: Mesa
Posted on: March 16, 2023
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Job Description:
** Front Desk Monitor****Job Category****:** Administrative
Services **Requisition Number****:** MONIT003042 Showing 1 location
**Job Details****Description**The Estates at Eastmark is a private
community located within the master planned development of
Eastmark. Amenities within the community include a resort-style
pool with lap lanes, children's shaded play structure, outdoor fire
pits, an event lawn for outdoor community activities as well as a
clubhouse outfitted with a fitness studio, fireplace, TVs and a
kitchen area. **Position Summary:**Primarily responsible for
answering the phone lines, providing administrative support for
staff and management, managing the front entrance and maintaining
the reception desk, utilizing excellent customer service skills
while greeting visitors and homeowners via phone and
face-to-face.**Position Responsibilities:*** Provides direct
receptionist support to all on-site property needs by providing the
highest quality customer service to inbound callers, visitors and
vendors.* Ability to process point of sale transactions for event
tickets, classes. This may include reconciling cash drawers.*
Required to be trained in CPR, and other basic first aid.* Will
perform periodic facility site checks* Partners with Administrative
Support team and the On-site Community Manager to effectively
manage the front reception area and inbound calls as well as assist
with various administrative projects.* Filters inbound calls to
determine appropriate direction.* Greets all visitors/homeowners
and determines their immediate needs.* Monitors
pickups/deliveries.* Assists with events, including set up,
facilitating and break down as needed. Nights, weekends and
Holiday's may apply.* Performs other related duties as
directed.**Physical Demands & Work Environment:*** Sitting at work
station utilizing a computer in an office setting.* Walking
throughout property/facilities as needed.* Setting up, taking down
and stacking tables and
chairs.**Qualifications****Skills****Behaviors****Preferred**
**Team Player****:** Works well as a member of a group **Detail
Oriented****:** Capable of carrying out a given task with all
details necessary to get the task done well **Dedicated****:**
Devoted to a task or purpose with loyalty or integrity
**:****Motivations****Preferred****Ability to Make an Impact****:**
Inspired to perform well by the ability to contribute to the
success of a project or the organization **Growth
Opportunities****:** Inspired to perform well by the chance to take
on more responsibility **:****Education****Required**High School or
better.**Experience****Required** **2 years:** High school diploma
or GED and two (2) or more years of paid, professional experience
working in a Receptionist, Administrative Support, and/or Customer
Service role within an office environment. **Licenses &
Certifications**
Keywords: AAM LLC, Mesa , Front Desk Monitor, Other , Mesa, Arizona
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