Front Desk Monitor

Company: AAM LLC
Location: Mesa
Posted on: March 16, 2023

Job Description:

** Front Desk Monitor****Job Category****:** Administrative Services **Requisition Number****:** MONIT003042 Showing 1 location **Job Details****Description**The Estates at Eastmark is a private community located within the master planned development of Eastmark. Amenities within the community include a resort-style pool with lap lanes, children's shaded play structure, outdoor fire pits, an event lawn for outdoor community activities as well as a clubhouse outfitted with a fitness studio, fireplace, TVs and a kitchen area. **Position Summary:**Primarily responsible for answering the phone lines, providing administrative support for staff and management, managing the front entrance and maintaining the reception desk, utilizing excellent customer service skills while greeting visitors and homeowners via phone and face-to-face.**Position Responsibilities:*** Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors and vendors.* Ability to process point of sale transactions for event tickets, classes. This may include reconciling cash drawers.* Required to be trained in CPR, and other basic first aid.* Will perform periodic facility site checks* Partners with Administrative Support team and the On-site Community Manager to effectively manage the front reception area and inbound calls as well as assist with various administrative projects.* Filters inbound calls to determine appropriate direction.* Greets all visitors/homeowners and determines their immediate needs.* Monitors pickups/deliveries.* Assists with events, including set up, facilitating and break down as needed. Nights, weekends and Holiday's may apply.* Performs other related duties as directed.**Physical Demands & Work Environment:*** Sitting at work station utilizing a computer in an office setting.* Walking throughout property/facilities as needed.* Setting up, taking down and stacking tables and chairs.**Qualifications****Skills****Behaviors****Preferred** **Team Player****:** Works well as a member of a group **Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **:****Motivations****Preferred****Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Growth Opportunities****:** Inspired to perform well by the chance to take on more responsibility **:****Education****Required**High School or better.**Experience****Required** **2 years:** High school diploma or GED and two (2) or more years of paid, professional experience working in a Receptionist, Administrative Support, and/or Customer Service role within an office environment. **Licenses & Certifications**

Keywords: AAM LLC, Mesa , Front Desk Monitor, Other , Mesa, Arizona