DME Coordinator
Company: Aston Carter
Location: Mesa
Posted on: March 17, 2023
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Job Description:
Description:The Durable Medical Equipment (DME) Coordinator is
responsible for processing incoming referrals and is required to
ensure all documentation is obtained prior to completion. Job
Responsibilities: --- Receives referrals and obtains all necessary
patient, medical, and demographic information from a variety of
referral sources via various communication methods to establish and
coordinate medical products. --- Triages all incoming requests
based on date of receipt and date of service for customer to ensure
appropriate action is taken related to service level agreements.
--- Creates and transmits purchase orders and affiliated documents
in accordance with vendor contracted rates, state fee schedules,
state rules & regulations and carrier contracts. --- Partners with
Provider Relations to offer consistent feedback on overall
performance of National Vendor Network. --- Monitors status of all
referrals to confirm successful delivery and/or completion of
products and services using various communication methods. ---
Communicates effectively with both internal and external customers
to ensure that all referral needs are met in a timely manner,
inclusive of recurring products and services. --- Per department
guidelines, consistently and effectively updates business partners
and/or patients regarding status of referrals. --- Follows internal
escalation process when service agreements and/or customer
satisfaction is at risk. --- In accordance with department and
company guidelines, utilizes negotiation skills to assure the most
cost-effective products and/or services are provided to our
customers without sacrificing company quality standards. --- Other
duties as assigned.Requirements
Keywords: Aston Carter, Mesa , DME Coordinator, Other , Mesa, Arizona
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