Domestic Violence Crisis Specialist

Company: A New Leaf
Location: Mesa
Posted on: May 21, 2023

Job Description:

Since 1971, A New Leaf has faithfully worked in service to our mission of "Helping Families Changing Lives," making a positive impact in the lives of more than 24,000 people each year in the Phoenix Metropolitan area. Services focus on HEALTH, HOUSING, AND COMMUNITY SERVICES, offering a continuum of support to move households from crisis to long-term health and stability. A New Leaf continues to grow to respond to needs in our community by developing comprehensive, relevant and effective services for vulnerable and underserved families, children, and adults.DVSTOP provides short-term emergency placement when Maricopa County domestic violence shelters are full. When a survivor calls the domestic violence hotline with a high risk of danger, A New Leaf provides them with a safe, temporary location or hotel. This assistance is provided at the direction of the call operator and set criteria this emergency assistance is not guaranteed for all callers.Notably, DVSTOP also serves individuals and families that are difficult to place in domestic violence shelters. For example: late-term pregnancies, disabled individuals, large families, and men. Survivors and their children are provided with short-term housing and basic needs, until longer-term shelter or housing is available. By providing flexibility in serving domestic violence survivors, the DVSTOP program has saved countless lives.Hourly Pay Rate: $21.00Schedule: Monday - Friday, 2pm - 10pmLocation: Mesa, AZQUALIFICATIONS:Education:--- High School or GED required.--- Associate or Bachelor's Degree, preferred.--- Bilingual verbally in Spanish, preferred.Experience:--- 6 + months of experience working with domestic violence, homeless or economically disadvantaged--- population required.--- 6 + months of experience working in Case Management preferred.--- Knowledge of community resources.--- Knowledge of and/or experience with trauma informed practices required.DUTIES AND RESPONSIBILITIES:--- Role model appropriate behaviors to callers on the hotline and clients in the shelter, at all times, utilizing trauma informed principles and practices.--- Answer crisis hotline calls, properly process, and document calls according to procedure.--- Provide crisis intervention, domestic violence education, and resource and referral services to callers on the crisis hotline.--- Perform intake screenings, lethality assessments, and basic needs assessments to ensure referrals are in line with client needs.--- Provide case management services to domestic violence clients in the overflow program, establish/maintain client files.--- Be responsible for issues regarding admission and discharge, in conjunction with the programs definitions and policies as relevant to program/client needs.--- Co-develop 24/7 Safety/Crisis Plans with every household depending on the safety needs and risk factors identified by the client.--- Develop the implementation of temporary strength-based service plans and monitor progress towards goals.--- Assist families/individuals in obtaining community services and benefits, securing appointments with outside services and agencies as needed; including linkages to other agencies/services.--- Provide referrals and/or coordinate transportation for families to community services, as needed.--- Facilitate and coordinate safe transition out of overflow to shelter or other safe housing and follow up according to plan.--- Complete accurate case documentation and agency paperwork in a timely, correct, and thorough manner and communicate with hotel/motel and/or transportation agencies for client placement.Compliance/Requirements:--- Class One Fingerprint Clearance Card--- Valid Driver's License with reliable transportation--- Current Auto Liability Insurance--- Clean 39 Month Motor Vehicle Record--- Must be at least 21-years of ageWe appreciate your interest in our organization. We consider applicants for all positions without regard to race, religion, color, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. A New Leaf is an at-will employer. Any offer of employment with A New Leaf is contingent upon a successful consumer report to include verification of employment, education, criminal background search and driving records. A New Leaf is an Equal Employment Opportunity Employer and participates in the E-Verify program. A New Leaf participates in el program de E-Verify. Equal Opportunity Employer.BENEFITS PACKAGE: All of our employees enjoy the following benefits: direct deposit, competitive pay, accrued sick time, Employee Assistance Program (EAP), annual team member appreciation event, informal, yet professional team environment.Wellness Program which has received a Silver Level of excellence in worksite wellness by providing employees with Annual Biometrics, Gym Reimbursements, Wellness Initiatives, Workers Compensation improvements, and much more!For full time employees, we also provide the following included in the total compensation plan:- Health/Dental/Vision Coverage- Accrued Sick and Vacation Time- Paid Holidays- Life Insurance & 401(K)- AD&D / Short Term Disability- Tuition Reimbursement

Keywords: A New Leaf, Mesa , Domestic Violence Crisis Specialist, Other , Mesa, Arizona