Intake Specialist

Company: Copa Health
Location: Mesa
Posted on: November 18, 2023

Job Description:

Join the Copa Health Team Today! -Immediately Hiring an Intake Specialist

What You'll Get---When you join our team as a full-time team member, you will receive:

• Limitless growth and career advancement opportunities
• Career development offered internally through our Organizational Development & Learning Department
• Generous PTO program - up to 3 weeks off your first year with continued accruals each pay period!
• 9 paid holidays per year
• Wellness Program - Offering access to an expert Health Coach
• Tuition reimbursement up to $3,000
• Affordable health care plans: Medical, Vision, and Dental
• H.S.A., H.R.A, F.S.A. (with select medical plans)
• Free Short-Term Disability and Life/AD&D Insurance up to $100,000
• 403(b) retirement plans with company match.
• Employee Assistance Program
• Voluntary benefits: Long-Term Disability, Pet Insurance, Additional Life/AD&D Insurance, and much more! Who We Need The Intake Specialist is responsible for performing all aspects of Copa's intake process, including efficient and effective handling of inquiry calls, knowledge of and communication with referral sources providing program information to individuals, agencies, facilities, and professionals making outside referrals. Schedules tours & intakes for multiple BHS Sites. Travel between assigned sites to coordinate intakes & tours. You are hired to a position not a location. You may be relocated based on the needs of the program.
  JOB SUMMARY -(Including, but not limited to):
  • Ensure the maintenance of departmental operations to achieve compliance with contract requirements, accreditation, licensing and monitoring standards, agency procedures, Federal/State/Local regulations and all other licensing/regulatory agencies as directed. Adhere to current training requirements and applicable accreditation and licensing/regulatory standards and compliance with the Health Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic Clinical Health (HITECH) requirements.
  • Coordinate information and contribute to the successful resolution of challenges. Ensure the confidentiality of written, verbal and electronic communications pertaining to staff, families of consumers and agency operations.
  • Demonstrate and maintain professional and productive working relationships with all agency departments, staff, board members, individuals receiving services, families utilizing or inquiring about services, funding sources and the community.
  • Ensure the provision of quality services in Behavioral Health Village Day Program and Employment Related Services departments. Assist with the evaluation of results in relation to established goals. - Recommend new approaches, policies and procedures to affect continual improvements in the department. -
  • Ensure the accurate completion of administrative tasks to include, but not limited to intake packets, gathering all required referral information. Enter all required information in to NextGen electronic files. Schedule time with enrolled members to update annual required documentation on an annual basis. Adhere to current training requirements
  • Attend meetings and actively participate in internal and external committees. Perform special projects and committee tasks when applicable.
  • Be aware of individuals' physical restrictions and medical concerns.
  • Demonstrate knowledge of modern principles, methods and techniques of administration and program planning and implementation. Maintain knowledge of resources that serve individuals with disabilities and knowledge of funding sources.
  • Demonstrate ability to recognize and support the organization's preferences and priorities as related to the mission statement.
  • To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department. MINIMUM QUALIFICATIONS:
    
    • Requires any combination of training, education, and/or experience equal to a high school diploma or GED (General Equivalency Diploma).
    • Bachelor's Degree Preferred.
    • Minimum of one year experience in the field of psychiatric rehabilitation or two years' experience working with individuals with Serious Mental Illness and other disabilities.
    • Meet qualifications of a BHT (Behavioral Health Tech)
    • Satisfactory work record as determined by the Human Resources Department.
    • Successful completion of Copa Health training program.
    • Substantial experience working with individuals with disabilities in a vocational program.
    • Ability to obtain and maintain fingerprint clearance and meet agency personnel requirements.
    • Successfully complete a pre-employment drug screening.
    • Ability to meet Copa Health driver eligibility requirements, as applicable.
    • Must be able to provide/obtain proof of tetanus immunization (TB test).
      WORKING ENVIRONMENT (This position may include the following situations)Sitting X - - - - - - - Standing X - - - - - Lifting - -_50 lbs.__ - - - - - - - Typing X - - Pushing - X - - - - - - - - - - - - - - - - - - - - Driving: Personal Vehicle -X - - -Driving: Company Vehicle X - - - - - - - - -Travel: X - - - Other: X
      
      Standard work schedule: -Monday through Friday 8:00am-4:00pm -Starting Pay: $20.61 Copa Health is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE

Keywords: Copa Health, Mesa , Intake Specialist, Other , Mesa, Arizona