Dispatcher
Company: Mason Pro Services
Location: Mesa
Posted on: May 10, 2022
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Job Description:
Job Description Mason Pro Services of Mesa, AZ is looking to
hire a full-time Dispatcher. Are you looking for the right company
to build a successful, long-term career with? Are you hard working
and a self-starter? ABOUT MASON PRO SERVICES With our customer
satisfaction focused heating, air conditioning, plumbing and
electrical company, Mason Pro Services has faithfully served the
Mesa and surrounding Phoenix area since 1993. By employing only the
most knowledgeable, professional, and highly trained technicians in
the business, we are able to serve our commercial and residential
clients and exceed their expectations. We pride ourselves on
ensuring transparency with our customers - meaning no hidden costs
or surprise fees. We have built a solid team through years of
providing real career opportunities for motivated individuals . We
are upfront and honest with our employees, providing them with fair
wages that increase with growth and accomplishment as well as a
robust benefits package to attempt to compensate for their hard
work and talent. ABOUT THE POSITION The Dispatcher will be
responsible for the following: Maintain the service technician's
daily schedules Dispatch the technicians as service calls are
completed Prioritize calls according to urgency and importance
Monitor technician route and status of job to coordinate and
prioritize their schedule Schedule return trips with customers when
parts are in Maintain customer database with current information.
Clear communications with department managers, employees, and
company customers, including keeping customers apprised as to
company schedule and requested lead-times. Required Qualifications:
Advanced customer service skills Ability to multi-task Organized
Geographical knowledge of service area or map reading skills
Computer skills Knowledge of industry is recommended but not
required High school diploma or general education degree (GED) Five
years related experience and/or training in customer service,
dispatching or project management or equivalent combination of
education and experience Desired Qualifications: 3 years HVAC
Industry Experience 5 years Dispatching Experience Advanced level
knowledge of software technologies, such as iOS, Android and
Windows OS We pay a competitive wage of $20 - $27/hr DOE. Our
employees also enjoy great benefits including medical, dental, and
vision insurance, 401K plan, 5 paid holidays, paid sick time, up to
3 weeks of paid vacation. WORK SCHEDULE: This is a full-time
position with a schedule of Monday through Friday. Some Saturdays.
Hours may vary depending on department needs. Job Posted by
ApplicantPro
Keywords: Mason Pro Services, Mesa , Dispatcher, Professions , Mesa, Arizona
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here to apply!
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