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Sr. HVAC Service Technician

Company: Norris Air, Inc.
Location: Mesa
Posted on: June 19, 2022

Job Description:

We are a local, and family-owned air conditioning and heating contractor in Mesa. Our company has been in business for over 49 years and has received various awards such as the 2022 Best of Mesa, 2019 Mesa Chamber of Commerce Small Business of the Year and the 2018 BBB Ethics Award. We recently were recognized as the only HVAC contractor in the nation to become a Certified Autism Center with IBCCES.We are looking for an ethical, reliable, experienced Sr. HVAC Service Technician to join our amazing team.WE ARE OFFERING A $1,500 SIGNING BONUS!!Sr. Service Technician Duties:Leadership - Provide direction and leadership for the service team. - Promote a positive image of the company. - Enforce ethical business practices. - Oversee daily service operations of the company. - Assist in resolving customer concerns. - Participate in service department meetings. - Ensure adherence to company policies and procedures.Sales & Service - Conduct on-site estimates for installation of new equipment. - Write proposals and communicate with customers. - Administer sales training and provide applicable materials to service technicians. - Monitor and follow-up on high priority accounts.- Perform in-field service work (run service demand calls, oversee light commercial customers, etc.).- Provide trouble-shooting support to other technicians. - Actively participate in dispatch, warranty, and parts installation process and scheduling.- Participate in on-call rotation every three weeks (weekday evenings until 9P, weekends 7A-9P).Job Requirements- 3-5 years' experience - Experience with DESCO a plus but not required.- Be a team player that demonstrates responsibility and leadership.- Professional appearance with outstanding customer service skills.- MUST PASS A DRUG TEST & BACKGROUND CHECK.- MUST HAVE CLEAN DRIVING RECORD.The company offers benefits including:

  • Paid Time Off
  • Paid Holidays
  • Health Insurance including - Medical, dental, vision, and several other voluntary plan options!
  • Salary of 55-65K per year + Spiffs
  • Company vehicle

Keywords: Norris Air, Inc., Mesa , Sr. HVAC Service Technician, Professions , Mesa, Arizona

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