Sr. HVAC Service Technician
Company: Norris Air, Inc.
Location: Mesa
Posted on: June 19, 2022
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Job Description:
We are a local, and family-owned air conditioning and heating
contractor in Mesa. Our company has been in business for over 49
years and has received various awards such as the 2022 Best of
Mesa, 2019 Mesa Chamber of Commerce Small Business of the Year and
the 2018 BBB Ethics Award. We recently were recognized as the only
HVAC contractor in the nation to become a Certified Autism Center
with IBCCES.We are looking for an ethical, reliable, experienced
Sr. HVAC Service Technician to join our amazing team.WE ARE
OFFERING A $1,500 SIGNING BONUS!!Sr. Service Technician
Duties:Leadership - Provide direction and leadership for the
service team. - Promote a positive image of the company. - Enforce
ethical business practices. - Oversee daily service operations of
the company. - Assist in resolving customer concerns. - Participate
in service department meetings. - Ensure adherence to company
policies and procedures.Sales & Service - Conduct on-site estimates
for installation of new equipment. - Write proposals and
communicate with customers. - Administer sales training and provide
applicable materials to service technicians. - Monitor and
follow-up on high priority accounts.- Perform in-field service work
(run service demand calls, oversee light commercial customers,
etc.).- Provide trouble-shooting support to other technicians. -
Actively participate in dispatch, warranty, and parts installation
process and scheduling.- Participate in on-call rotation every
three weeks (weekday evenings until 9P, weekends 7A-9P).Job
Requirements- 3-5 years' experience - Experience with DESCO a plus
but not required.- Be a team player that demonstrates
responsibility and leadership.- Professional appearance with
outstanding customer service skills.- MUST PASS A DRUG TEST &
BACKGROUND CHECK.- MUST HAVE CLEAN DRIVING RECORD.The company
offers benefits including:
Keywords: Norris Air, Inc., Mesa , Sr. HVAC Service Technician, Professions , Mesa, Arizona
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