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Field Technician 3

Company: Northrop Grumman
Location: Mesa
Posted on: June 20, 2022

Job Description:

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman is currently seeking an experienced Field Technician for our offices in Mesa, AZ.

Description of job: Primary role is to provide onsite and offsite customer support, both domestic and international, for the operation and maintenance of chain gun family of cannons. Travel to customer facilities, sponsored demonstrations and events, test support, and system development and integration either individually or as part of a team. Percent of travel 25 to 50%. Ability to work on weekends, swing and night shifts in support of customer requirements.

Additionally, this role includes the development and improvement of training materials and providing instruction on the operation and maintenance of the chain gun family through both lecture and hands on training.

Installs, operates, maintains, repairs and modifies equipment. Performs a variety of maintenance tasks and technical support on product equipment, integrated systems and subsystems. Analyzes and evaluates product condition, operation and related performance. Troubleshoots and diagnoses malfunctions to eliminate problems. Installs, upgrades and removes products. Performs work per engineering field change orders.

Maintains effective customer communications and relations. Provides technical support to program management and other aftermarket service activities. Coordinates problem resolution and material dispositions with engineering, quality and program management.

This role is not a hybrid position. Position reports to the Manager for Product Support.

Technical Skill Requirements:

  • Understanding of weapons operating systems (i.e., recoil operated, gas operated, etc...)
  • 4 years of experience providing operation and maintenance instruction
  • Ability to interpret Technical Manuals and safety policies
  • Ability to read blueprints and interpret assembly and repair requirements
  • Understanding of weapons operating systems (i.e., recoil operated, gas operated, etc...)
  • Prior experience interfacing with customers
  • Previous presentation or training experience
  • Experience with Microsoft Office Suite (i.e., Word, PowerPoint, Excel, etc...)Preferred Skill Requirements:
    • 1 year of technical proposal development, cost estimating or statement of work development experience
    • 3 years of field service or other customer facing technical experience
    • 3 years of armament manufacturing, maintenance, repair or overhaul experience Salary Range: $51,300 USD - $85,500 USD

      Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

      The health and safety of our employees and their families is a top priority. The company encourages employees to remain up-to-date on their COVID-19 vaccinations. U.S. Northrop Grumman employees may be required, in the future, to be vaccinated or have an approved disability/medical or religious accommodation, pursuant to future court decisions and/or government action on the currently stayed federal contractor vaccine mandate under Executive Order 14042 https://www.saferfederalworkforce.gov/contractors/ .

      Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO . U.S. Citizenship is required for most positions.

Keywords: Northrop Grumman, Mesa , Field Technician 3, Professions , Mesa, Arizona

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