Aftermarket Business Analyst

Company: MD Helicopters, Inc.
Location: Mesa
Posted on: June 20, 2022

Job Description:

SUMMARY As an Aftermarket Business Analyst, you will apply data-mining, statistical and advanced modeling techniques to many types of data on a daily basis. You will be responsible for looking creatively at complicated business problems and developing innovative solutions, which is than presented to senior management through business KPIs. This position requires a high level of interaction with Management, Customer Service Representatives, Sales & Marketing, Operations, Finance and Procurement.This position requires being able to articulate the current situation as well as analyzing processes, exceptions, business trends, market feedback, and historical data to make tactical adjustments and continuous improvement recommendations. Work is of a complex nature involving a considerable amount of initiative, analytical work and a high level of independent judgment. DUTIES AND RESPONSIBILITIES-Contribute to the implementation of aftermarket planning strategies.-Lead monthly cross-functional demand reviews with Sales, Marketing and Finance.-Work with large sets of data to measure KPIs across various platforms.-Contribute to Kaizen reviews and present all aftermarket data to support cross-functional collaboration. -Maintain an 18-month rolling forecast for spares parts, kitting, and repairs and overhauls to ensure timely and accurate monthly forecast loads into MRP environment.-Monitor actual shipments vs. forecast and communicate significant variances and associated risks to key stakeholders.-Rigorously analyze demand by customer and product to identify demand trends to improve the forecast and share information with Sales, Marketing, Field Support, Customer Support, Quality, and Engineering. -Develop, recommend and manage the global inventory stocking and customer service levels "plan-for-every-part".-Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models and evaluate forecast results.-Prepare Executive S&OP platform reviews synthesizing key forecast details and trends.-Track reports gaps between the forecast and aftermarket plan on a monthly basis.-Work with the leadership team to develop, implement, and manage the MyMD.aero--- marketing strategy plan.-Extract all MyMD.aero--- data for analytical reporting to include customer information, aircraft hours, and parts requirements.-Measure and analyze MyMD.aero--- content performance to understand user behavior and implement recommendations for content engagement/improvement.-Track content performance and provide in-depth, monthly reports. Post, update, and maintain MyMD.aero---.-Perform pricing related activities per business requirements.-Apply a high degree of attention to detail to develop and refine existing pricing models for proposals. Prepare adhoc analyses for leadership as required communicating findings with clarity and precision. -Must apply urgency to their endeavors to exceed leadership expectations, develop strategies and priorities for critical issues.-Ability to work under pressure to meet leadership timelines.-Recognize and identify potential areas where existing policies and procedures require change, or where new ones need to be developed, especially regarding future business expansion.-Maintains a positive and professional approach and addresses multiple objectives in a fast-paced environment.-Other duties may be assigned.SUPERVISORY RESPONSIBILITIES No direct responsibilities. You will occasionally assist with the coordination of workflow, training, and mentoring of support staff, as required.SKILLS AND ABILITIES-The ability to understand and follow instructions and the ability to concentrate is required.-Meticulous attention to detail is required.-Flexible in day to day task needs; easily adapting to rapid change in task priorities. -Self-starter with a high degree of personal satisfaction in task follow through/completion a necessity.-Strong skills with Excel, MS Access and other analytical programs.-Excellent written, verbal, communication and interpersonal skills.-The ability to get along with others or to be part of a team.-May need to attend meetings within multiple buildings across the campus.-Available for consultation after hours.-Domestic and international business required.-Access to Export Control Information required.-Regular attendance at the worksite required. EDUCATION and/or EXPERIENCE -Bachelor's Degree from four-year College/University or 8+ years of equivalent relevant experience preferably in demand planning and/or inventory management. Master's Degree a plus.-Preferences will be given to those with: 1) Visual Basic for Application experience; 2) Supply Chain, Business or Procurement Degrees; and 3) Specific military or commercial Aerospace or OEM airframer aftermarket planning experience.This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.CERTIFICATES, LICENSES, REGISTRATIONS NoneWORK ENVIRONMENT/PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.-Work performed in an office and factory settings. -Exposure to shop environment such as noise, dust, odors and fumes. -Occasionally required to lift up to 20 lbs. -Regularly required to sit, stand, bend, reach and move about facilities.A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. MD Helicopters, Inc. provides equal employment opportunities to minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity.A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. MD Helicopters, Inc. provides equal employment opportunities to minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity.

Keywords: MD Helicopters, Inc., Mesa , Aftermarket Business Analyst, Professions , Mesa, Arizona