Talent Systems Analyst - Remote
Company: CBRE
Location: Mesa
Posted on: June 23, 2022
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Job Description:
Talent Systems Analyst - RemoteJob
ID69791Posted15-Jun-2022Service lineCorporate SegmentRole
typeFull-timeAreas of InterestPeople/Human
ResourcesLocation(s)Remote - US - Remote - US - United States of
America**JOB SUMMARY**Supports Global Talent Technology Platform
Leader with cloud-based system setup, administration, and
maintenance for departments and business segments across all
regions. Provides ongoing support to Learning, Performance,
Succession and Career Planning system administrators to support the
implementation of all system policies and procedures.**ESSENTIAL
DUTIES AND RESPONSIBILITIES**Coordinates Talent Technology system
setup and maintenance for the Cornerstone On Demand (CSOD) system,
including Learning, Performance, Succession and Career Planning for
business segments and support services functions within CBRE, which
includes complex performance and learning activities and workflow
communication processes.Manages delivery of talent projects within
Talent Coach. Skills include gathering of project information and
completion of SOW documentation; communication and collaboration
with client, managing others to support delivery of project on time
and to budget, testing coordination and hyper care.Facilitates and
delivers CSOD system and business process learning sessions to
required audiences. Sessions may include synchronous or
asynchronous webinars and one-on-one, on-the-job training. Adapts
instruction and facilitation style and approach to fit the needs of
the audience, content, and local business or cultural
requirements.Administers escalation of level 3 Service Now cases
through Global Talent Technology Platform Leader and People
Systems.Works with relevant SME's to develop tools to actively
decrease issue trends; SD Knowledge Bank documents, process and
system change, communication of issue and resolutions, upskill of
administrators.Working as part of Global Talent Coach governance
team to plan and manage system enhancements. Activities include:
initial testing of Quarterly CSOD enhancements in Pilot and Stage
Environments, support Administrators in management of local FIT and
UAT testing, ensuring that all browsers and devices are tested,
providing escalation support during enhancement hyper care
period.Liaise with Technology Platform Leader on preference setting
/ configuration requests.Set up testing in Stage and elevation of
change to productionLiaise with CBRE Security to ensure that
role-based security and constraints enable employees to effectively
use all parts of the Talent tool whilst observing Data Privacy and
GDPR legal constraintsAdheres to data privacy legislation and CBRE
talent process governance for the management of Learning,
Performance, Succession and Career PlanningProvides consulting,
advice and guidance to Administrators regarding CBRE Talent
processes, impact of preferences to user experience and integration
of talent modulesConsults with Performance, Succession and Learning
Super Administrators to understand preference requirements / change
requests to ensure that system preferences reflect the needs of the
business or legal requirements. Recommendation for preference
changes to be presented at Talent governance committee for agreed
next stepsWorking with the Global Talent Technology Platform
Leader, candidate is responsible for adhering to system
standards/governance for the Talent System.Utilizes reporting
systems to run regular statistical management reports from the
Talent System. Develops ad hoc and specialized reports as
required.Maintains application level Subject Matter Expertise.
Capability to perform as a 3rd level system support to helpdesk.
Coordinates with the business on new or revised translations needed
for global system notifications and preferences.Performs other
duties as assigned.**SUPERVISORY RESPONSIBILITIES**No formal
supervisory responsibilities in this position. May provide informal
assistance such as technical guidance, and/or training to
coworkers. May coordinate and assign tasks to co-workers within a
work unit and/or project.**QUALIFICATIONS**To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.**EDUCATION and
EXPERIENCE**Associate's degree (AA) in Computer Science, Business,
or related field preferred plus a minimum of two years related
experience and/or training in Cornerstone OnDemand (CSOD). CSOD
Expert level preferred. Or equivalent combination of education and
experience.**CERTIFICATES and/or LICENSES**Cornerstone OnDemand
product certification to Specialist or Expert level**COMMUNICATION
SKILLS**Excellent written and verbal communication skills. Strong
organizational and analytical skills. Ability to provide efficient,
timely, reliable and courteous service to customers. Ability to
effectively present information. Ability to provide excellent
internal and external customer service.Excellent facilitation and
communications skills.**FINANCIAL KNOWLEDGE**Requires basic
knowledge of financial terms and principles. Ability to calculate
simple figures such as percentages.**REASONING ABILITY**Ability to
understand and carry out general instructions in standard
situations. Ability to solve problems in standard situations.
Requires basic analytical skills**OTHER SKILLS and/or
ABILITIES**Demonstrated ability to simultaneously handle a large
and diverse number of technical tasks and issues with tact,
cooperation and persistence.Experience with MS Office Suite.
Intermediate level Excel and Access, Captivate or other authoring
tool, Web conferencing skills required. HTML and XML skills are
highly desirableAbility to work independently and as a member of
global teams. Able to work a flex schedule when working with Global
team.**SCOPE OF RESPONSIBILITY**Decisions made with general
understanding of procedures and company policies to achieve set
results and deadlines. Errors in judgment may cause short-term
impact to co-workers and supervisor.*Colorado Residents: CBRE
carefully considers multiple factors to determine compensation,
including a candidate's education, training, and experience. The
minimum salary for the Talent Systems Analyst position is
$70,000.00 annually and the maximum salary for the Talent Systems
Analyst position is $85,000.00 annually. The compensation that is
offered to a successful candidate will depend on the candidate's
skills, qualifications, and experience. Successful candidates will
also be eligible for a discretionary bonus based on CBRE's
applicable benefit program.CBRE is an equal opportunity/affirmative
action employer with a long-standing commitment to providing equal
employment opportunity to all qualified applicants regardless of
race, color, religion, national origin, sex, sexual orientation,
gender identity, pregnancy, age, citizenship, marital status,
disability, veteran status, political belief, or any other basis
protected by applicable law._NOTE:_ _An additional requirement for
this role is the ability to comply with COVID-19 health and safety
protocols, including COVID-19 vaccination proof and/or rigorous
testing._CBRE, Inc. is an Equal Opportunity and Affirmative Action
Employer (Women/Minorities/Persons with Disabilities/US
Veterans)
Keywords: CBRE, Mesa , Talent Systems Analyst - Remote, Professions , Mesa, Arizona
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