Maintenance Technician

Company: Delta by Marriott Hotel Phoenix-Mesa
Location: Mesa
Posted on: November 25, 2022

Job Description:

Maintenance TechnicianJob DescriptionAt the Delta Hotel by Marriott Phoenix-Mesa, we strive to provide Purposeful Service: a perceptive and intuitive staff that knows what guests need and when. The Maintenance Engineer is responsible for performing general maintenance work to ensure hotel maintenance quality and safety standards are achieved and maintained. Specifically, you would be responsible for performing the following tasks to the highest standards: Creating memorable guest experiences Performing preventative maintenance assignments on a scheduled basis Completing maintenance request work orders from all departments in a timely basis Responding to engineering service calls Ensuring that equipment is working properly Completing special projects as assigned by the Chief Engineer Listening and responding to guest inquiries using a positive, clear speaking voice Managing and resolving guest complaints and compliments in a professional and courteous manner Interacting with hotel associates in a professional manner; assisting other departments with necessary information Other duties as assigned Qualifications: Present a crisp and polished appearance that is reflective of Marriott brand standards Deliver a positive and upbeat energy that can deliver total guest satisfaction Demonstrate exceptional communication skills and the ability to work in a fast-paced environment Take ownership of projects and time management Possession of organizational skills and the ability to manage several tasks at once Basic knowledge of painting, drywall, HVAC, and plumbing is preferred General knowledge of machines and basic hand and power tools Ability to perform job functions with attention to detail, speed and accuracy Be able to multi-task, talk, and listen simultaneously while guests are present Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and collect accurate information Strive to build and maintain good and productive relationships with all team members Be honest, reliable, and timely Maintain excellent timekeeping and attendanceHigh School diploma or equivalent. One to Two years of maintenance experience in a hotel environment is preferred.To fully perform their duties, Maintenance Techs will be required to stand, carry, walk, reach, stoop, and bend. Must be able to walk and stand for long periods of time during work hours. Must be able to lift and/or carry 25-50 pounds on a regular basis.What will it be like to work for the Delta Hotel by Marriott Phoenix-Mesa?Delta Hotels is an upscale full-service Classic Premium hotel brand, providing a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. With a strong presence in Canada, Delta Hotels is rapidly expanding across markets in the U.S. and around the world. Our Mindset: Pragmatic. We find pleasure and purpose in providing truly meaningful utilities for the modern traveler. Our Actions: Efficient. We harness the power of efficiency, meticulously focusing on what is actually important to our guests and delivering it flawlessly. End Results: Seamless. From our service to our amenities, every touchpoint is masterfully designed and prioritized to allow guests to glide through their journey without friction.EOE/AA/Disabled/VeteransJob Type: Full-timeJob Type: Full-timePay: $17.00 - $18.00 per hourEducation benefits: Employee discount Paid trainingExperience level: 1 year 2 yearsSchedule: Day shift Holidays Monday to Friday Weekend availabilityWork Location: One location

Keywords: Delta by Marriott Hotel Phoenix-Mesa, Mesa , Maintenance Technician, Professions , Mesa, Arizona